Q: It says "We are now shipping current boxes within 2-4 days after subscribing." I'm confused because I ordered weeks ago, and it says it still hasn't shipped. Asked by Crystal B., March 2020
The owner of this brand emailed all subscribers at the end of February about this. They are hiring a larger staff to be better about shipping, but they are currently dealing with breast cancer and it’s slowed them down. The products are amazing, so be patient if you can.
Q: I made my order in 8/2/2020. I have not received anything from the vendor, even an email. Can I cancel my order and have my money back?Asked by Lourdes T., September 2020
Q: We are now shipping current boxes within 2-4 days after subscribing. So where is my box I ordered April 17th. Its May 4th and it still hasn't shipped.Asked by Dawnielle B., May 2020
Q: Do you ship to Australia?Asked by Samantha B., April 2020
Yes! We do ship to Australia 🥰
I just got my first box, and love the smells! I can't wait to start using them! Thank you!
I just received my second box! I really enjoyed my first box. These products are amazing! Thanks again!
I LOVE this box!! This was my first order and I was a bit skeptical because I've ordered a lot of different subscriptions that ended up being very disappointing. This is by far one of my top favorites!
It was packaged very nicely. Nothing was broken and everything looks of good quality. The perfume oil is oh so ahhhhhmazing!!! I kept smelling my wrist all day! I love the glass jar packaging as well.
I'm definitely getting next month's box!
Great handmade products!!
You can tell these products are made with love, and the boxes are assembled with care. Everything was packaged well, and arrived with great presentation.
These boxes come with plenty of items to keep you feeling spa-level special for weeks, and the collection is well thought out, providing toner with cleanser etc., of scrub the box following a soak for a full collection of care from beginning to end.
I love their products and their concept. It definitely feels like I’m getting more than what I’m paying for with each order.
There was an issue with shipping this time, however it got resolved as soon as I contacted customer service. I noticed that I had not gotten shipping information 1 week after placing the order, which was concerning since this order is going to be a gift. I saw that they had a new blog on their website explaining why they were having delays (COVID 19 precautions, delayed orders on materials, and the owner battling cancer) as well as providing a number to call for rush orders. I did that and after explaining the situation they made sure my order was placed that same day with priority shipping and I received it soon after.
I noticed however that the products I got were not of the latest box, but probably from the month before. I am assuming it had to do with the delayed materials and my need to have the gift box asap.
I like the curation, except for the fact that there is no box besides the shipping one. This is a good practice to not waste cardboard, but if you are planning to gift this, I would highly recommend buying a separate box.
I really love these products, and I'm so happy when the box arrives each month.
Did not disappoint!!! I've been so excited for my first box to arrive, it just showed up today and I'm SO in love with everything that came!!! So glad I made the choice to subscribe!!
MUST add, the quality of each box does not diminish. The products are unbeatable in quality. Truly. They are everything they advertise, and more. I personally also appreciate that they are always packaged in glass, I think that matters, and I like that they are one of the few that can do that. I have had a couple issues, as life is full of surprises, but the owner is highly motivated to work out any problems and is very nice to work with. All you have to do is reach out. Can not recommend this enough.
This box will leave you feeling spoiled! Its also packaged so beautifully. I love how the feel and smell. Really Worth it
This is a BEAUTIFUL, special, high quality box with a wonderful variety of items. I have used everything already, with the exception of the bath salts, and it is all wonderful. Nothing has irritated my sensitive skin and it all has a light, lovely, natural fragrance. I love this box and I can't wait for my next one!!
Wonderful box with items that I have already used. Received the box quickly after subscribing and customer service was so nice sending out notifications when the box would ship. I am a woman in my mid 60's and I appreciate that the items shipped are geared to all ages and skin types. I was so afraid that the items would be geared to "younger" women but that was not the case. Packaging was done carefully so that none of the items would break since all items were contained in glass containers. So looking forward to my next box - THANKS!
Love my box!!! So excited!!! The labels and jars are beautiful! Products smell wonderful! Can't wait to try everything!!! Well worth the wait! Can't wait for September! Thank you! Thank you! Thank you!