Q: Can you tailor the box to exclude allergy item? For example my daughter is allergic to citrus fruits and nuts, could I request that those items not be in the box?Asked by Anitra R., November 2020
I guess you received no response? I would like to subscribe but I can't have any nut oils almond walnut etc. Would LOVE to subscribe but lacking info on this. No response.
Also a question on Parabens went unanswered from a customer. Parabens are carcinogenic, a valid concern. I'll wait to subscribe until both questions are resolved. Thank you!!! <3 Sending Love
Q: Will this ship out in time for Christmas delivery? Asked by Jordan T., December 2020
Q: I noticed that some of your lotions have propylparaben as an ingredient. Why are there parabens in these products when the website and brochures state the opposite? Asked by Jennifer H., June 2020
Q: With organic label I’m going to guess the answer to my question. Buuutttt.... Are any products synthetically fragranced?? My hands are super sensitive to synthetic but 100% ok of with essential oils Asked by Mary A., May 2020
I just got my first box, and love the smells! I can't wait to start using them! Thank you!
I just received my second box! I really enjoyed my first box. These products are amazing! Thanks again!
I LOVE this box!! This was my first order and I was a bit skeptical because I've ordered a lot of different subscriptions that ended up being very disappointing. This is by far one of my top favorites!
It was packaged very nicely. Nothing was broken and everything looks of good quality. The perfume oil is oh so ahhhhhmazing!!! I kept smelling my wrist all day! I love the glass jar packaging as well.
I'm definitely getting next month's box!
Unfortunately, the second subscription box that I received arrived with leaking product. I took pictures of the box and product and immediately forwarded these to the seller asking about receiving a replacement. At this time, it has been over a week with no response from the seller. I have cancelled this subscription and will not re-order. It’s a shame the customer service is non existent as I enjoyed the products I’ve used so far, but I won’t be spending any more money with a seller who does not value the customers supporting their business.
a joy to receive this order; a total of 7 items; aesthetically pleasing packaging; useful product; nice variety; authentic herbal smell; just call the owner to remind her of your order if you are eager to receive it; she will send it out promptly
Pros:
* Generous portions. Full size products that last well over a month.
* Good quality for the price.
* Visually appealing design. Makes them a great addition to your vanity.
* Thorough description of the ingredients and how to use.
Cons:
* Poor customer service. I've reached out to the seller a couple times with various inquiries but have never heard back.
* Occasional damaged products. Last month, one of the liquid products leaked and a lot of the other products were soaked and slippery. This month, one of the bottles was completely shattered and there was nothing left inside. This coupled with the lack of customer service is not a good combination.
* Quality hasn't always been perfect. I've received eye cream, face oil, etc. that were too greasy even though the instructions said that they were not supposed to be greasy.
I subscribe to probably close to 10 boxes (I know but it’s 2020 and the world is possibly ending so just give me this.).
This box is my “luxury” box AND the one I plan to continue renewing. Products are BIG — no wimpy samplers here. And thoughtfully curated. There hasn’t been one product I haven’t loved. The packaging is super nice, the kind of thing you’d feel good about displaying on your bathroom vanity. Love love love this box!!
This box is WONDERFUL! The products are SUPERB and definitely EXCEEDED the cost of the subscription! Their customer service is EXCEPTIONAL as well! I received the December Ritual Box which has a brochure listing the products, so I was afraid I was missing something, although what was received was more then I expected already! I called and was told that due to orders FAR EXCEEDING their expectations this month, then the unprecedented Holiday shipping delays this year they have been having to make variations and just trying to get boxes out to their customers as quickly as possible! I can honestly say they have MORE than made up for the inconvenience, which really wasn't a horrible experience... if you have an issue rather than get upset, all you have to do is call and they will make it right! My box was already valued well over what I spent, the products ARE QUALITY, far exceeded my expectations even with the products missing, but they are sending more than I was missing. This Company is honest and willing to go ABOVE and BEYOND for their customers! I will definitely continue to patronize this business in the future. This business is exceptional!!!
Great gift box, my partner loved everything, in particular she liked the mermaid spray.
I love this box so much. I was getting tired of the same old makeup and skincare boxes. All I ever got were the same harsh masks that left my face red and tight. Enter Modern Skyn. Everything smells amazing. Every month I get gorgeous bottles ranging from cleaners to toners, serum, masks, moisturizers, bathbombs, perfume( pleasant not overpowering), lip scrub, body scrubs that are to die for, and made soaps that aren't drying. I have yet to not love anything I got. I don't feel overstocked on items either, Everything rotates nicely. I can't wait for the next box.
In love! The quality is incredible. Every month I receive a new box is so exciting.
Their customer service is literally the best!