Initially, this order took a long time to send. You get an email after ordering to select your items. This email went to spam so I was waiting for a box, but they didn't know what items to send. After 3 weeks they would have picked and sent their best guess of wanted items. I will update this review once I receive the box.
I signed up for this and a few other boxes as a present to myself as a RN working ICU during Covid. I eventually cancelled all the others but not this one. I still get happy to see my Modern Skyn box arrive. I've even taken advantage of sales to stock up on extras of my favorites. I've done the customized box but it's thanks to past "surprise" ones that I discovered I loved some products I would never have thought to try (looking at you, rose everything...never thought I'd go so hard for any floral scent much less rose!).
You can tell this line puts a lot of care and pride in their brand. Initially I wasn't sure but after my first box, I was impressed and excited for more. Sadly I believe the shipping and fulfillment is done separately as there was a long delay and I had to follow up with the shipment. My second box was also lost and when it was finally sent, it was a duplicate. I hope it outgrows these trivial speed bumps and does awesome in the future! Love the product presentation, organic quality, and bottle sizes were bigger than expected.
I love that I can pick my products! Shipping is fast except the first month and that was my fault because I missed the email where I was supposed to pick out my products. Everything looks so pretty and fancy. Although that wouldn’t matter if the products weren’t great, and I really think they are. And everything is cruelty free. I’ll be resubscribing.
The product packaging is lovely, but I didn't care for the products themselves. Customer service was simply awful. I reached out several times only to be completely ignored or was given a rude response.
I wish I could give -5 stars to company! I subscribed in April 2022 for quaterly box. My money was taken and I never received anything. I contacted them in June to find out where is my box and they sent me products to choose to my box. I made my choises and ….. nothing happened. They successfully billed me in July and I still never got anything! They rip up people! I paid almost $100 for two boxes and did not receive anything! Be aware when you secide to subscribe.
Finally I received my order! The products are amazing. I give it 5 stars. I decided to resubscribe and I hope I will not face any issues with shipping again.
Don't do it. They missed boxes and since I prepaid for 12 months it was too late to dispute with my bank.
The first box was ordered on Sat October 2 2021 and went out on Oct 12 2021, the second box was for Mon November 15 2021 and went out on Dec 27 2021, the third was for Sat January 15 2022 and went out on Shipped on Fri Apr 1 2022 (we understand that we switched to customized and it took time to get prepared for these orders), the fourth box was for Tue March 15 2022 and shipped on Mon Apr 11 2022 (so two were shipped on the same month to catch up), the fifth box was for Sun May 15 2022 and went out on Fri May 20 2022. The final box was for August. However, you did not get a...
Would DEFINITELY recommend, I am a huge fan of this box. The products each smell unique and amazing, from floral to coffee to citrus, and feel great when applied even for sensitive skin. The rose-scented products in particular are my favorite - rose in a way that's fresh and fragrant without feeling artificial. I usually never write reviews but this box earned it!
I paid for a gift subscription box for my wife. It never arrived. I paid for a one-off, not a recurring. I'll have received their emails asking me to make my selection but nothing ever arrived. I reached out to them via email, no response. I reached out to crate Joy, no response. I called modern's phone number and all I ever got was a voicemail. Again, no return message. I then received the second charge for a second box several months later, which I never ordered. Again, attempted to contact everyone. No response. Was able to consist it with my credit card, but was not able to contest the original charge as it is outside the window. Lesson learned, I'm out $85.
Don't waste your time.
Woderful customer service.
No box after MONTHS still - my messages have not been replied to
This subscription was a new one that I thought I'd try because I have been working towards being more natural, holistic and green with all products I bring into my home.
That being said, although the delivery was slightly delayed, once I received my order I have been blown away with my order.
Not only are the products high quality, additionally, there was a slight hitch in my order that was rectified immediately.
My two current favorites are the Willow and Ivy body lotion, which is divine, and the Jasmine perfuming hair mist.
If you are trying to go more natural, organic, etc. in your life, this is a good company that produces quality ingredients... I would highly recommend their products.
Ordered from Skin Apothecary around Christmas as a gift for my wife. Haven't received a shipment or a contact from the seller about when we will.
I ordered a gift box in October and Modern Skyn charged my credit card the same day. A month later it hadn’t shipped. I reached out to the company for an update and got no response. Cratejoy also reached out on my behalf and got no response. This company is a joke.
The most amazing products ever.. They smell soooo good.. I just love how they feel on my skin.. Packaging is great.. The seller is awesome and takes care to make sure you get exactly what you want.. I am very happy with my box of self care and happiness.. Thank you ♡♡♡
This company has ignored my messages and charged me twice for boxes I never received. I first placed an order for a one time box in September and never received it only to be charged a second time for a totally different amount in October an also still no box. Extremely disappointed that cratejoy allows companies to operate like this.
I never received my first box neither did I get a response from the seller about the issue. Hopefully Cratejoy can get me a refund.
a joy to receive this order; a total of 7 items; aesthetically pleasing packaging; useful product; nice variety; authentic herbal smell; just call the owner to remind her of your order if you are eager to receive it; she will send it out promptly
I worked in corporate for a major cosmetics/skincare manufacturer for MANY years. To say that I've tried everything is an understatement. Often with natural ingredients you get product instability or the ingredients sit on your skin without actually penetrating, causing more problems than they claim to solve. I'm REALLY impressed with the quality of these products, they leave your skin soft and supple, wash away easily and don't cause any kind of irritation (my skin is very sensitive). The size of the product is large and everything smells amazing. I wish you had the option to purchase individual skus because this is an immediate instantly addictive experience. All good, don't hesitate!
I just received my first box and I’m so pleased! I received 6 products; 5 that were listed and one extra! ! Good sizes and varieties and well packaged... no leaks! The scents are very natural and beautiful! I’m in love with the baby’s breath body oil it smells amazing! If you are tired of the chemical filled beauty products are looking for handcrafted organic products that smell light and natural (no artificial perfume scents) then try this box! Indulge in some self-care, you won’t regret it!!
Update: After receiving my first box I placed an order for additional products at Modern Skyn’s website. I bought the starter kit for “normal” skin. I have very sensitive skin and am prone to acne. My skins been really dry since the start of spring and especially noticeable in my chin. After one day of the skin care routine, the dry skin was GONE! Fast forward a week and my skin looks and feels soooooo good! I couldn’t be happier! I’ve been wanting to switch to all natural skin care for awhile but was scared of breaking out. Anything containing oil freaked me out. I’m so glad I gave this box a try! They have a new forever customer!!
I just love these products. The assortment was perfect. I'm looking forward to receiving my next package!
Absolutely love this box! I've recieved two and have no complaints whatsoever! Having extremely sensitive skin these boxes have caused no issues. Very pleased!!
I was subscribed for a few months and love the products I received they were good quality and my skin loved them. But every month I was having to reach out to see where my package. Month after month it became a hassle. I understand that she runs this company by herself and things can become hectic but she was having 75% off sales constantly to spark more business when she couldn't even handle the subscribers she had. It was a mess. I really hope the shipping improves so I can subscribe again because I truly did love the products
Excellent products. The hyaluronic serum has taken 10 years of wrinkles off my face. Good for sensitive skin.