by Kaylan written Apr 25, 2018
I loved my box!! I received rose gold earrings, a fancy rose gold pen to write with, nice smelling glow lotion, amazing bath salts and then these really yummy pretzels that were cake flavored and I'm so in love !! Buying again !
by Lynda written Apr 18, 2018
Slow and irregular shipping. Got my Feb box with a Valentine item after Valentine's Day, same for March with a St Patrick's Day. Ordered a grab box which was far less than promoted. Over priced for certain, spotty customer service, too stressful this sub box . Sub boxes are supposed to be fun, not stress you out like this one did for me.
by Jahnavi written Apr 12, 2018
I've been getting this box for four months and it's just ok. One, the product selection is not great. In fairness some of the products are awesome (like the amazing little body butter, rose gold earrings, really great smelling candle, plastic wine glasses with the thumb groove) but most just didn't work for me. For example, they sent me a really masculine smelling EO perfume, and although they did replace it at my request with a more feminine one, the perfume doesn't have any staying power. They also sent me a pair of rose gold bobby pins, but in my opinion they look really childish and tacky, especially against my black hair. Two, many products seems to be old stock - I was sent a facial scrub with an expiry date four months from when I received it, which is odd to me considering cosmetics generally last at least two years (they sent me a replacement, but still). I received a lip stain and the box it came in was all scuffed up (like bottom of a clearance bin scuffed). My most recent box had a metallic rose gold pen which is cute but it has a bunch of scratches and marks on it as if it has been used. Three, the ship dates are all over the place so you never know when to expect your box. One of my boxes took around two weeks to arrive after it shipped. I've gotten other subscription boxes that consistently ship and arrive in the same 2-3 day window every month and that's what I want out of a subscription. Four, customer service is friendly and responsive but not always super helpful. They forgot to send me the perfume and scrub replacements mentioned above and I had to contact them about it a second time. And the month my box arrived two weeks late, I never even got a response to my email asking what was going on.
So overall...it's an ok box if you don't have specific tastes and you're open to getting some items that are kind of beat up. I don't think it's worth the price. I bought the 6-mo subscription but will not likely renew.