Q: Why have you taken 3 monthly payments for my CARD STOCK order - Jan, Feb and March - but I STILL haven't received a SINGLE ITEM and you don't reply to my messages??? Am I EVER going to get my items?Asked by Melanie M., March 2020
Call your debit or credit card company dispute charges and get a new card best advice I can give I'm now doubting rather Im going to order a box
I paid for a year and have yet to receive anything.
Did you ever get yours?? I'm waiting since June and have had 3 payments taken from my account.... no response to email, Facebook, messenger, YouTube, etc.
Q: What file type are the downloads? TyAsked by Lee G., February 2020
Thanks for the question lee. All of our Digital Adult Coloring Books are delivered via PDF each month for easy printing on almost any ink jet or laser printer.
Q: Where do I locate my digital downloads? Asked by Wendy B., February 2020
Q: If I ordered the Digital Download subscription, when would I receive it, because I still hadn't received it? Asked by Emma S., September 2019
Thanks for asking the question, we typically ship the physical card stock product by 20th of every month and digital product by the end of the month (via email). For this month you can expect it will be emailed by tomorrow (27th). Thanks for asking.
I haven't received anything from them since I signed up
Don't waste your time or your money. Ordered this subscription and it never came. Contacted seller multiple times and never received a response. Finally called CrateJoy today for a full refund. So frustrating
I purchased a year subscription for my sister for Christmas. She received her first package and LOVES it! The paper is thick so the markers don't bleed through, the pictures are well done and enough detail to keep her interested.
Can't leave a proper review, as despite paying for the card stock version, starting in January, and having paid for 3 months subscription so far, I STILL HAVENT RECEIVED ANYTHING! Messaged seller when second payment was taken, to say I hadn't received the first drop. No reply. Starting to think this is a scam and I should cancel before I get billed again on 1 March, for something I will never receive....
This is so fun. I have the version you have emailed and downloaded to your machine. I love it. If you think of six different ways that you would like to color it you can. It's much better than a coloring book.
It is so nice to know that I will have color without having to go looking for a new book. The images are nice and the paper is good quality. I look forward to getting my package every month.
Thanks so much for the lovely words Lynn! We always aim to do our best and create amazing products and design people love! :)
So far I'm not impressed. I've already been charged for two months and have not received my first shipment. The first order was a gift for my fiance for Christmas and was supposed to arrive before Christmas. I still don't have it.
Hi Spenser, thanks so much for the review, we really appreciate it that you took the time to submit it. Regarding the subscription, you've ordered the digital download pack (not the physical card stock version) and it was emailed on time. As per the email I've sent, you can still change it to a physical card stock shipment if you'd like. Let me know :)
I order may 12th and I have not receive my package. I contact the seller twice and no response.
It says that they ship on the 20th or 21st and mine hadn’t arrived yet so I emailed to ask them and they replied quickly. Check your spam if you don’t see their reply!🙂
Those thinking to purchase should read all questions and reviews first!
Not sure of the quality of products. Because I NEVER RECEIVED INFORMATION ON HOW TO DOWNLAD OR WHERE TO GO! I looked through questions from other people hoping strangers could give me more infomation than a company I gave my money to and I see where one asked SPECIFICALLY about how to get their digital download and you gave a VERY tonedeaf response telling him about when PHYSICAl purchases would be shipped. Perkele! Glad I only wasted $9.00 but that still is too much for NOTHING!