Q: I would like to know before I go through with/a order how much is your shipping(I live in Michigan). I saw a review on here from a very unhappy customer that her shipping was way over the top. Thanks, Lori BaberAsked by Lori B., September 2019
Save your money and buy elsewhere. Shipping was outrageous and I was promised the box before Christmas, which I did not get (I purchased in June) and I was also promised a refund which I did not get. Not to mention the candles were pretty bland and not worth it even if the other things hadn’t happened. Hope this helps.
A fantastic box for those who like to play with scents or who love to try new things! You get 20 different scents and about 10 sticks of each. its' perfect! my first box also included a beautiful stone incense holder with spots for stick and cone incense.
I purchased products/boxes for my sister. She states that she absolutely loves the fragrances and different scents each month.
I received a package of 5 4oz soy candles. OMG!!!! They are so good and burn for so long. My house was smelling so good everyone kept asking "what is that scent?" My oldest daughter tried taking my candles back to school with her when she came home to visit for the weekend. The smell is so nice and not so harsh to give a headache. I am one of those people that scents, depending on how strong they are, will cause me to have a headache that leads to a migraine-I was afraid of this when I started to burn the first candle-but nothing. It is soooooo good. I love it! I recommend their products you will not regret it.
Just got my first box! I grew up down the street from Moondancer and have been using their stuff for years, so of course I had to try the subscription box! Moondancer has the absolute BEST incense and fragrance oils I've ever used (or smelled!), so I decided to branch out and get the largest box option to see what the other products are like. I was so pleasantly surprised by how bursting the box was with goodies! Everything smells amazing, and I'm already excited about the next box. I really cant recommend Moondancer enough
Moondancer has great products I be been with moon dancer long time I love the scents the variety the only I wish they would do different is billing so I could pay on 3rd instead of 1st and I wish they send the box right away instead of waiting the end the month after u pay at the beginning
The worst customer service I've ever encountered. Customer service is non-existent; they don't answer emails and their phone number conveniently has a voice mailbox that hasn't been set up. I've been trying to cancel since about two minutes after my daughter submitted the first order a couple months ago, right after we realized we'd been charged more than $20 shipping for the $10 box. Granted, she should have checked the shipping cost before submitting the order, but neither of us have ever seen a shipping cost that was 200% of the item cost. It says "cancel anytime" but cancelling doesn't actually work. We've cancelled at least three times in the past two months, but the subscription is still active and I've been charged for two boxes that we didn't want. Oh, and we haven't actually gotten either box because of an error in the address that we didn't notice; we weren't expecting the boxes because we'd cancelled the subscription, so we didn't know they were being sent back due to an address error. So far I've paid more than $60 for nothing, and the subscription still won't cancel after I go through all the cancellation steps. It's looking like I'll have to cancel my debit card and re-setup all my online accounts because of this horrible company that can't bother to respond to emails or answer their phone. At this point I'd be happy with them just cancelling the freaking subscription so they'd stop charging me; getting a refund would...
I have not purchased a personal care subscription box before and I spent a lot of time narrowing my selection down, with help from my honey. I purchased the I Want It All box from Moondancer and I am very pleased! There were a good number of products in a range of scents. My only complaint, and it is a small one, is that perhaps a little more wrapping could go around the goods as the scents can merge into one another. The soap and the incense specifically, but this has not stopped me from enjoying everything and sharing Moondancer to my friends. :)
I have gotten two boxes. I loved them both. They smell wonderful and their lotion scents stay on your skin. It's all so terrific. I highly recommend them. If you are into things that smell good, you will like this box. It's different from any of the other boxes I have tried.
First I want to say thank you for all your support in locating my lost package and getting it to me. I appreciate the fact that you kept in constant contact with me, also keeping me informed with new and updated tracking.
I was more than surprised at all the goodies that was packed in my "I want it all" box. Before I even opened the box you could smell the sweet aromas from the candles, incense, lotions, oils and glycerin soaps coming through. You guys are truly amazing and I can honestly say that I will always be a devoted Moondancer subscriber.
I am very pleased with my products