Q: I would like to know before I go through with/a order how much is your shipping(I live in Michigan). I saw a review on here from a very unhappy customer that her shipping was way over the top. Thanks, Lori BaberAsked by Lori B., September 2019
Save your money and buy elsewhere. Shipping was outrageous and I was promised the box before Christmas, which I did not get (I purchased in June) and I was also promised a refund which I did not get. Not to mention the candles were pretty bland and not worth it even if the other things hadn’t happened. Hope this helps.
WISH I SAW THIS AS I GAVE INFO. SHIPPING 3TIMES THE COST OF 3 MONTH SIGN UP. NO FINAL SIGN UP IT JUST TAKES THE MONEY
Q: I also would like to jnow shipping costs to 98058. Also will things fet there gy mother's day?Asked by Kristine K., April 2020
MY SHIPPING SHOWS OVER 100$. NO FINAL OPTION IT JUST GOES TO CARD.
So much great smelling stuff!
The worst customer service I've ever encountered. Customer service is non-existent; they don't answer emails and their phone number conveniently has a voice mailbox that hasn't been set up. I've been trying to cancel since about two minutes after my daughter submitted the first order a couple months ago, right after we realized we'd been charged more than $20 shipping for the $10 box. Granted, she should have checked the shipping cost before submitting the order, but neither of us have ever seen a shipping cost that was 200% of the item cost. It says "cancel anytime" but cancelling doesn't actually work. We've cancelled at least three times in the past two months, but the subscription is still active and I've been charged for two boxes that we didn't want. Oh, and we haven't actually gotten either box because of an error in the address that we didn't notice; we weren't expecting the boxes because we'd cancelled the subscription, so we didn't know they were being sent back due to an address error. So far I've paid more than $60 for nothing, and the subscription still won't cancel after I go through all the cancellation steps. It's looking like I'll have to cancel my debit card and re-setup all my online accounts because of this horrible company that can't bother to respond to emails or answer their phone. At this point I'd be happy with them just cancelling the freaking subscription so they'd stop charging me; getting a refund would...
Just got my first box! I grew up down the street from Moondancer and have been using their stuff for years, so of course I had to try the subscription box! Moondancer has the absolute BEST incense and fragrance oils I've ever used (or smelled!), so I decided to branch out and get the largest box option to see what the other products are like. I was so pleasantly surprised by how bursting the box was with goodies! Everything smells amazing, and I'm already excited about the next box. I really cant recommend Moondancer enough
Moondancer has great products I be been with moon dancer long time I love the scents the variety the only I wish they would do different is billing so I could pay on 3rd instead of 1st and I wish they send the box right away instead of waiting the end the month after u pay at the beginning
The customer service is non existent, they don't answer emails and won't give refunds and they charged me after I cancelled the subscription
Just received my first "I Want It All" box and couldn't be happier! Soaps, candles, incenses, lotions - enough that I can give my daughters a few items instead of them using all of mine! Included a pretty little oil/fragrance burner and 3 scents, my favorite of which is "Naked in the Woods".
I have not purchased a personal care subscription box before and I spent a lot of time narrowing my selection down, with help from my honey. I purchased the I Want It All box from Moondancer and I am very pleased! There were a good number of products in a range of scents. My only complaint, and it is a small one, is that perhaps a little more wrapping could go around the goods as the scents can merge into one another. The soap and the incense specifically, but this has not stopped me from enjoying everything and sharing Moondancer to my friends. :)
The box is a really great value. A nice variety of scents, with some seasonally related and enough of each scent to use more than a few times. Two thumbs up!
The box had WAY more stuff than I expected, and there was a great variety of scents.
The incense is AMAZING!! I can smell the packages from across the room. The burning incense is great and the scent really lingers. I seriously can't get enough of it!