Q: Could i request a certain one of your mugs?Asked by Courtney T., February 2020
Q: What is the shipping rate to canada or international. After conversion rate it's kinda getting expensive for one mug just curious because I love me a good coffee mug Asked by Marsha M., January 2020
Q: I was wondering if I could get a box and review it on my tik tok Asked by Kendra F., January 2020
Better to buy the box yourself and review it.
Loved their selection and extra items!!! The mug I got exceeded my expectations
Overall not sure how I feel about this. My first thought when I opened it was oh my gosh I’m embarrassed to tell my roommate how much I spent on this box ( we always share our inboxing experiences) So feeling embarrassed is probably not a good thing. The mug itself is very cute. I’m lucky I got a good mug. My first thought when I opened it was oh my gosh I’m embarrassed to tell my roommate how much I spent on this. ( we do unboxings together) . So being embarrassed Is probably not a good sign. The box itself is 16.99 and I think the shipping is four dollars so it comes to about $20 or $21. So I paid almost $21 for a tiny mug. I really feel silly. I think I let my love of mugs cloud my judgment. The other thing about this is that it claims to come with a little extra goodie or item. I wasn’t really sure what to expect. I thought some months maybe they put 2 mugs in the box with other months you might get a mug and maybe a couple coasters or maybe even a box of tea. But no, the extra gift was a couple of individual tea bags. So I don’t know if that was more misleading or disappointing or both. Again, I got really lucky and I liked the mug which softened the disappointment. I...
Charged twice and received nothing after 6 weeks. Attempted to contact seller and chat twice and received no replies. One charge was refunded with no explanation. Received no product for the additional charge, even after more than two weeks. Customer service does not exist. Badly ran or non-existent company.
I subscribed in late February and got a notice that the shipping label for my box was printed on Feb 24. Over a week passed with no updates to the tracking, and it seemed that MugBoxx had not sent the package to USPS in all that time. I sent an email to them and also a message through Crate Joy with no response to either. Over 2 weeks later (March 11) I finally got my package, and I was pretty disappointed by the mug. It’s more of a teacup size than a mug. I don’t think it’s worth $20.99 and the slow shipping and lack-of-communication from their customer service team was very disappointing.
Love each interesting beautiful mug I get.
I subscribed in May. Middle of June i got a shipping notification. A week later usps still has it as preshipnent and waiting for the package...
I haven't received anything.
I was shocked after seeing the quality of mugs! The mugs could easily be sold in retail stores for 40-50$ because that's how much i have actually paid for comparable quality. Customer service is great too and super responsive! Mugboxx for life! Or at least until i run out of room for mugs!
Outstanding quality! Im super pleased with my Mugboxx subscription. They send out very high quality mugs that should probably be worth 30$ or 40$ just for the mug. I have no problem paying the monthly price. They also include a free surprise every month as well as an option to sign up for devotional texts! Subscribe now! You wont regret it! Also they have some of the best customer service i have dealt with!