The original mug subscription box

Plans as low as $19.99 / month

Mug Boxx reviewsReviews

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Poor Customer Service

Jul 14, 2020
Celia R.
1 Review
Subscribed for 5 months
Overall
Shipping
Quality
Curation

I canceled the subscription because my last shipment is still in Pre-Shipment status since 10/29/2020, almost 1 month ago. I have write to the seller on 4 different occations and still haven't received any response from them.

Verified Purchase

Not receiving product.

Nov 14, 2020
Casey L.
1 Review
Subscribed for 4 months
Overall
Shipping
Quality

Paying but am not receiving.... we have gotten two of the four months we have paid for.

Verified Purchase

Shipping Speed & Cust. Serv. thumbs down

Sep 01, 2020
Mandy M.
1 Review
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I've already contacted the seller. I don't understand why we get charged on the first of the month and the box takes OVER a month to arrive. The response from MugBoxx directly are sporadic. Sometimes within a day and sometimes no reply at all. Just disappointing because Coffee mugs and plants are my self care/spoil items.

Verified Purchase
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