Murphy's Bulk Books reviewsReviews

Happy Bookworm Mom !!

Apr 02, 2020

Very pleased I received the package super quickly. I know they offer lots of books online but I grew up reading lots of books and I wanted to share that with my daughter and Murphy’s used books have made that very easy without having to make a trip to the store and the preloved books are in excellent condition and a great variety. My daughter loves all books and I was super excited to see books of all kinds !
We look forward to many more books each month ! Thanks cratejoy for making it easy to search and find Murphy’s Used Books !

Thank you!

May 25, 2020

Thank you, the books are in great condition and the kids love them!

I'm already recommending Murphy's

May 06, 2020

The picture board books we received were in great used condition. We just received them last night and we've already read them 2 and 3 times. My daughter is so excited. There is one book that is not in my taste preference and we might get rid of but the other four are fantastic. I've already been recommending Murphy's Used Books!

A wonderful book subscription

May 01, 2020

My son is turning five this week and this will no longer be receiving books from the Dolly Parton Imagination Library. His monthly book is always a treat he looks forward to, so I wanted to make sure I could keep the tradition alive. I looked at all of the options and I am so glad I chose this subscription. He loved reading all his new books! The quality was great, and it was a nice diverse blend of stories for us to enjoy. One of my favorite things about this box is that the books are gently used, as recycling is a value I want my son to grow up with. Some of the books had inscriptions in them, which I personally love finding in my used books. I can’t wait to see what we get next month!

Low prices can cost you more

Jul 21, 2020

Prepaid for a year. July is my third month. Still haven't received it, which would be perfectly fine, but I can not find a way ro contact Murphy's Books and they haven't reached out to let me know that the box is late or when to expect it. Also, my last box had an asian book with inaccurate translations and was a story of a "fat girl" that I won't read to my 3 daughters. Worse still, the other book was so badly damaged that the spine is detached. It's missing pages, and the pages that sutvived the devastation are ripped in half, making it unreadable. When you pay a large amount of money for a monthly book box, you expect books, and you don't want to hold your breath every month wondering if your purchase will even arrive. No tracking number, no phone number to call, no reassurance that you haven't wasted your money, and books that are beyond salvageable. This is my first review of any product in 33 years of purchases.

Horrible Customer Service Issues

Jun 03, 2020

I contacted the seller through Cratejoy immediately after I checked out because the wrong age group was indicated on the order confirmation (I'm not sure if it was my error or the system's). I asked them to just change the order to board books instead of older children's books. No response for several days.

I emailed support not through the website again a few days later asking if I should cancel or if they could just update it for me - no response.

When I saw the order had shipped, I sent a third email again asking for my order to be updated, since my children are 1 and 3 and we wouldn't have much use for chapter books.

This was the response I recieved, after several communications, with no offer of remedy.

"We're sorry for the delay, we were experiencing a customer service issue with our email service. We're sorry that we missed your messages and were unable to change your subscription before shipping. Your subscription can always be updated by logging into your account at any time. Again we apologize for this issue. We hope that you consider us again in the future!"

I responded and asked if they could send the correct age group package for us, and that I would keep my subscription active if the first order could just be corrected. That was six days ago now, so I've canceled my subscription.

Bummed because I really like the idea of this subscription.

Amazing option!

May 18, 2019

I’m so excited that there is an affordable book subscription for kids. All the books were in wonderful shape and my daughter is enjoying them all. Great selection too

Love it

Mar 19, 2020

My daughter loves her books. They are in great shape and age appropriate.

Love

Nov 09, 2019

Great start to my baby's library! So exciting to get my first box of books. Love it.

Great value and a good variety of books.

May 16, 2019

My nephew loved the 10 lb box of books. This is a terrific value!

Kids like the books

Mar 15, 2019

The books have all been perfect because my son will be in kindergarten next year and my boyfriends daughter will be in pre k. My oldest is 9, so I would have to get a bigger set for his age. I don’t think they can do two different levels.

Floppy books.

Feb 24, 2020

A nice variety of “floppy” books. I’m glad to be building a library of books for my kids as they grow. Some of the books are for kids with longer attention spans.

Happy but hoped for more

Dec 13, 2019

Books were in very good used condition as I expected. I was a little disappointed that 2 of the books had $1 prices printed on them to buy new. The other 3 books were good and overall was an okay value.

The Grand

Jul 10, 2018

Thanks Murphy's Books for the great box of gently used books you sent to my granddaughter. There were so many books she shared them with several of her friends and family. We look forward to more boxes of great books!

Could be better

Aug 10, 2019