Q: For the boxes that come with wood chips (if there are) is it possible to substitute for pellets?Asked by Whitney T., May 2020
Thank you for reaching out! The answer is YES we can send pellets. Please use the Contact Seller button on the bottom of our page on Marketplace and send us your subscription info and we will update on our end to send out pellets on the boxes that include wood. Thank you!
Jay Vinson
My BBQ Box
Q: Where can we get more of the Alabama chicken rub? It was fantasticAsked by Peggy F., February 2020
Thank you so much for reaching out! Please send an email directly to jay.vinson@mybbqbox. com and we will get you hooked up!
Q: Hi - i’m considering getting this for a last-minute birthday present for a friend. What are the chances that if I order this right away, it could be shipped this week instead of next week?Asked by Kelly C., January 2020
Hello! Apologies for the delay there has been an issue with CrateJoy on this Q&A feature and my responses have not been getting through. The answer is yes. If you could reach out directly using the "Contact Seller" button at the bottom of the page I can make sure we are on the same page. Thank you!
Q: We lost the recipe for the Kentucky Bourbon pork chops. How do we get a new recipe?Asked by Pat M., January 2020
Thank you for reaching out! We will send out another one to you tomorrow via USPS. Please let us know if you need anything else. We appreciate your business!
Jay Vinson
My BBQ Box
First box: Georgia Pork Butt. The rub and recipe were great! Although, more messy and time consuming than I thought it was going to be. It came out delicious! I never imagined being able to smoke a pork butt on my gas grill. I really appreciated receiving the basting mop, as I did not have one, and it also came with a can coozie. I do wish there were a month to month plan rather than making someone choose a term plan. The cost could be lower or include shipping.
Second box: Austin Beef Rib. Just received my box today! I can't wait to make these and they sound a lot less messier than the butt. It came with a digital meat thermometer, recipe and a package of the rub. <3
Not worth the money. Will not renew this box.
Thank you for the review. I am sorry that our boxes did not meet your expectations. I will reach out to you directly to get a little more feedback. We appreciate all feedback and are always looking for ways to improve our boxes.
This was a gift that shipped to my house instead of the gift recipient. VERY disappointed.
Hello! We are sorry that you were unhappy with this shipment. We shipped to the only address we had for this subscription. I have reached out directly to your email to see if we can get this corrected! Thank you!
I purchased this box for my husband for Father's Day. I thought it would be a great gift since he is really into grilling and smoking meat. On the plus side, you receive a lot of spices with each box and the directions are clear. We were both disappointed with the accessories that came with each box though. Also, beware if you purchase either the 3 month or 12 month option as it will automatically auto renew.
Update: BBQ Box reached out to me and provided great customer service. I appreciate them contacting me, refunding the next set of boxes, and asking for feedback to improve future boxes.
Thank you for your feedback. I apologize for the poor experience with your renewal and I'm sorry that you were unhappy with our boxes. We have refunded the renewal price. I have also sent you an email with this information and a few questions regarding the boxes so that we can gain additional feedback. We appreciate any insights from our customers as they allow us to improve on our products or service and I look forward to hearing back from you.
Regarding the renewal settings on all subscriptions there is the option to set it to auto-renew or not at the time of purchase and there should also be a renewal reminder email sent a couple days before the scheduled renewal date...
I have been BBQing for years and but I have always used store bought rubs and they never tasted right. My meat came out good but not great. My BBQ Box took my BBQing skills the next level. The rub is nothing short of incredible and the recipes are on point and precise. Basically, this has given new energy to my BBQing hobby and inspired me to explore new areas. Love it and I would like an opportunity to buy the rub separately after I run out.
I received a monthly subscription as a Christmas present, so I have been getting these for 4 months now. Well, I live in Georgia where the weather has been unusually, let’s just say not good. So finally, last weekend I had the opportunity to do one of these up. I chose the Georgia Pork Rub (go figure). Now, included in this box was a large bag of rub, a very nice cotton basting mop (which is awesome cause I didn’t have one), and some very good directions. So, I am a novice at bbq, I can grill and cook but never really got into bbq and smoking. This recipe has definitely changed my mind. If I had no other bbq to eat ever again, I would be satisfied. The directions were simple and not too complicated and the final product was better than I could ever have expected. Being new in this realm, I had a couple of hiccups along the way. I found out that the thermometer on my smoker was off about ¾ of the way through so it was taking longer than expected. I ended up stopping short because of time and ended up with sliced rather than pulled, but I would do it the same way again without flinching. Because of my timidity, I stuck with a milder apple wood than the recommended hickory (next time I’ll try the hickory). I also underused...
I purchased a three month subscription for my husband because he loves grilling and smoking. From the description, this sounded like the perfect box for him. But we were very underwhelmed by what we received. Our first box (which we did receive a refund on) was covered in ants. The rub was a recipe we already use, but it's a good one and the plastic shaker was pretty cool.
Skip forward to the second month, we received a rib rub (also very good) and four paper/cardboard containers. I get that it's BBQ and you're trying to give the feel of that, but seriously? A bag of rub and PAPER containers??
I would not recommend this box and it's only getting two stars because the rubs are good, though not worth the cost of the box.
Hello! I am sorry that you were not happy with the contents of your box but happy to see you enjoyed the rubs. I have recently taken ownership of My BBQ Box and I will strive to ensure that each month we not only ship out a quality custom crafted rubs and step-by-step cooking instructions, but also a special gift that will add value and help you along with your barbecuing experience. I am happy to hear all feedback, good or bad, so that we can promptly address issues, learn, and make changes where needed. Thank you.
Jay Vinson
Got a rub (all ingredients I already have at home), a cheaply made spice shaker, a koozie, and some American flag toothpicks. Didn't seem worth $18. I was hoping for a bottle of marinade or sauce along with what came along in the box. All and all, not very exciting.
Hello! I am sorry that you were not happy with the contents of that month’s box. I have recently taken ownership of My BBQ Box and I will strive to ensure that each month we ship out a quality custom crafted rub, along with clear step-by-step cooking instructions that can be used on a variety of cooking step ups, and a special gift that will add value and help you along with your barbecuing experience. I am happy to hear all feedback, good or bad, so that we can promptly address issues, learn, and make changes where needed. Thank you.
Jay Vinson
I love My BBQ box! The rubs were so good I even put them on baked chicken and it turned out spectacular! Then later when I had time I followed the detailed instructions to be a real bbq-er and that was even better.
I purchased this for my Dad for xmas this past year. He loves it. Without fail I always get a call shortly after his box arrives to tell me what he got. He said it really "upped his game".
You don’t have to be Augustus McCrae driving cattle from Texas to Montana to enjoy a good beef rib. However, he would be the first to tell you that well seasoned and smoked beef rib is a delicacy like no other. The good news is that smoking beef ribs is pretty darn simple and can come out equally as good no matter the cooking device.
A storied New Orleans restaurant in operation for over 100 years is where world famous “Barbecue” Shrimp originated. Despite “barbecue” in the name they prepare shrimp in a pan over a burner. Not on a bbq, smoker, or pit. While the debate may rage over what is BBQ and what is not, we show you how to actually use your grill (or smoker, or pit) to make shrimp that rival the original. This is a great dish to prepare on weekday night because it takes no time to cook.
While tradition says wings are fried, no need to heat up a vat of boiling oil in preparation for deep frying these wings. We’re going to show you how to produce better results on your grill. Your trusty BBQ and a parking lot is all you need to produce wings that will make you the toast of the tailgaters. This method and rub hails from Baton Rouge, Louisiana where tailgates on LSU gamedays are legendary.
Our November box is Alabama Chicken. Chicken is a staple of BBQ from coast to coast but for this southern specialty we turn to the pitmasters of Alabama. They take perfectly smoked chicken and dunk it in a one of kind white bbq sauce. We show you how to prepare this delicacy that will have your guests lickin’ fingers and begging for the recipe.
Pork Chops come in many different varieties: Shoulder Chop, Rib Chop, Lion Chop, Boneless Chop and Sirloin Chop. All come off the tenderloin of a pig and are the most expensive cuts of pork. Kentucky produces bourbon that is the finest of its kind in the world. Just a touch of Kentucky’s finest along with the My BBQ Box rub, a mustard slather, and a little smoke, will take these chops to another level.