Q: We received a gift subscription to the Coffee & Book Club. There is nothing in the package with our subscription account number. Where do we find that so we can modify our book genre for next month?Asked by Jack G., January 2021
Hi Jack and Lynn, the easiest thing to do is email us and we will update it for you. You can also log into your account and change it yourself. If you'd like us to do it just email us at the service address and we will update it right away :)
Q: How do I change the coffee to decaf? Asked by Karen E., December 2020
Hi Karen, we don't have decaf coffee, sorry :) enjoy your day!
Q: How do you redeem the eBook? I just received my box and I didn’t see instructions or anything like that, so I’m. It sure. Asked by Therese D., August 2020
Hi Therese, Please email our service address (it's on the website), and we will email a new eBook to you! Thank you for subscribing and have a wonderful day!
Q: Instead of getting to acclaimed fiction or two acclaimed nonfiction, can I request to get one fiction and one non-fiction book monthly?Asked by Susannah Y., June 2020
Hi Susannah, change your subscription to the "surprise me" category and that is what you will receive :) if you don't know how to change it email our service address and we are happy to update it for you.
The coffee was delicious, and I look forward to reading the books! However the e-book was not in the box. Aside from that, I’m pleased with my gift. Thank you!
The books look interesting and I was excited about the coffee. Unfortunately the bag was completely broken open and all over the inside of the box. The coffee went in the trash.
Books have been good, but still have no idea how to access the ebook. Sent emails and have not received a reply
I loved the coffee and the books. The flavor of the coffee was amazing! New favorite now! Books are great, just disappointed that they weren’t hardcovers. Only complaint.
Received this book as a Mothers Day gift from from my daughter. Love the books and the unique coffee . The only problem I have with this company is there poor customer service. With this particular gift box, it includes an e book, which you have to notify them by e mail so they can email you back the link. Well, its been three months and have no respond from them. They need to improve on there respond time. Its been three months....
Don’t buy this subscription. The ability to choose the coffee type and book genre is a lie. The satisfaction guarantee is a lie. I’ve sent 2 emails and gotten no responses. I bought this for Father’s Day and had to buy another gift because I couldn’t give this one. What a waste of money.
Arrive quickly. The coffee was good. The book selection was so-so. Can wait for the next release.
This is my 2nd box,,gifted by grand daughter , but have no option to get my E books??? I need information on where to pick my E books!!!I have tried getting info ,, but no replies from you ! Please help,,, Gloria Baiz
I gave this to my mil for Christmas. It all sounded good…make changes if you want, cancel if you want, etc. I’ve emailed them several times and get no response. Very frustrating.
Two critically acclaimed non fiction hard cover books and 12oz of amazing hand crafted micro roast coffee.
Two hard cover romance novels and 12oz of great small batch hand roasted coffee from Mahalo
Two hard cover critically acclaimed fiction books and a 12oz bag of Coffee
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