Q: My mom received her box a few weeks ago and looked at and said here you can have it. It was a purse wrapped in a brown bag mailing. like a yardsale. inside had one name and outside had one. very dissaAsked by Barbara A., June 2021
We are sorry to hear that you and your mom were not satisfied with your purse. We do offer a "no questions asked" exchange policy to all active subscribers and would love the opportunity to send her something she will love.
Q: My daughter bought the purse package for Mother’s Day. I am having trouble signing in and creating a profile please advise Thanks JoanAsked by Joan S., May 2021
Thank you for your question. I can not supply you with a link in this section as it is a violation of the CrateJoy rules. There should be a login button that would allow you access to your profile.
You will receive an email soon from your Personal Purse Assistant who will answer any questions you might have at any time.
Q: Hello, Can this be quarterly, or bi-monthly? Thank you Asked by Angelina F., July 2020
It sure can! If you use the prepay option we can schedule your subscription to stagger every other month.
All plans come with FREE SHIPPING!
6 Month Prepay
$35.00 per month
Q: Is this a subscription where you pay a monthly fee plus the cost of the purse ? Asked by Brittanie M., May 2020
Thanks for asking! The purse and shipping are both included in the subscription price.
I can't get over how prefect the purse and wallet are...I mean, they nailed my taste EXACTLY!! I'm speechless and couldn't be happier so thank you so much, you guys are AMAZING!!!
Thank you Danielle for reaching out to us regarding this matter, and we intend to do everything in our power to make things right. We are as frustrated as you are, and so very sorry that this has been your experience with our company. As hard as we have tried, there are still ongoing issues with both the USPS and UPS shipping services. This has been an unprecedented year for many of us. Please note that our intentions are sincere, and we will do everything in our power to make this a positive experience for you and your gift recipient.
This purse was not my normal style or color but I absolutely love it . Great quality
I got my first purse and was surprised at hiw nice it was. They wrapped it in fun paper and handwrite a card. I asked for large or extra large and that is was. Something I wouldn’t normally pick out for myself but a fun change.
I received the package later then I would have expected. Some of the items I would not use, the makeup and phone case that doesn’t even fit my phone. The purse is cute and something I would not normally use, but I do like it and I am using.
Hi Malissa, thank you for taking the time to send us your review! As we continue to grow, we consistently want to improve to serve you better. Your feedback is very important to us and we appreciate it. You can also email us anytime with questions or requests :)
The purse I received was beyond what I could have found myself!! They listened to my likes snd dislikes! I am seriously surprised how impressed I am!!!
Thanks Dawn! You humble us with your kind words, and we hope to continue to satisfy you. Please continue to contact us with anything you might desire! :)
Loved my new purse AND all the surprise goodies that came along with it. I often dont like all the extras because they arent things I can use. But the extra goodies were all things I can use. The purse itself is very nice. I do need to say its not soft but thats ok. As long as it doesnt look cheap. Cant wait for my next shipment.
I wasn't especially happy with the 1st purse I received. Too bulky, too stiff and too old ladyish. However it is very nice quality so it wont be hard to find someone to love it!! 💕 Hoping the next one is more for me!!
Hi Lori, thank you for your feedback. If you would like to exchange your purse, we would be happy to send you something else that you will love! Please keep in mind we always offer a "no questions asked" exchange policy to all of our subscribers.
Contact your Personal Purse Assistant if you need more information.
Have a wonderful weekend :)
These product are cheap..from wish..the purse had a label on that said among other things that it could give me cancer..from material it was made out of.?? Never seen that before wasn't happy with products...less than 10 $ worth of products.
Hi Cindy, So sorry you were not happy with the purse you received. We are not familiar with "wish", however, we do use a variety of the same brands found in high end boutiques and department stores, they just remove the unwanted, and less desirable labels. Our records show that you only received one purse from us, just wanted to let you know we do offer a no questions asked exchange policy for any items our subscribers are not happy with. We would love the opportunity to make it up to you!
I love this box! So much thought and care went into the package I received.
Thank you Brittney!
It's a beautiful purse i like it,it will be nice for spring.
Thank you Janice! We will continue to send fun purses to you every month. Please let us know if you have any special requests.
Along with with this lovely pale pink purse, new members in July received a wallet, lipstick, matching bracelet, and hand made soap!
Many of our subscribers received this classy floral purse to add to their collection :)
Minty May! A Mother's Day treat that came with a surprise gift.
This Purse Club Box features a purse made of cork! THERE´S SO MUCH TO KNOW ABOUT CORK! Cork is a natural material derived from the cork oak tree. It has a history of use dating back for thousands of years, and as with so many natural products, it is proving to have a wide range of applications in the modern world. What Exactly is Cork Anyway? Cork is the outermost layer of bark of two different species of oak tree that grow in the Mediterranean and Iberian Peninsula.
September Purse Club. One of our welcome packages. They all include a new purse, wallet, soap, make-up and jewelry!