Q: How much is £7.99 in us??Asked by Carly M., October 2021
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I have been a satisfied customer of my snack for 3 months.
Yes there was a problem with the delivery in August but I can understand that the brexit has hit you hard.
And now your suppliers don't even have enough truck drivers or petrol to deliver :(
I continue to support you as a small family business and am glad to have found you
I never received a shipping date or my order. It has been a month of waiting. I have reached out by email and gotten no response by this company. I want my money back for the product I never received
They take your money and do not send goods .Tried to cancel an they keep going to bank .Iwould like my money back .had to give star as would not except
Thank you for taking the time to write this review. It's always good to get feedback.
Your August box was cancelled and refunded by us because the products we import from other EU countries were no longer available.
We have already informed you of this by email. Please check your spam folder.☺️
Your September box has not yet been dispatched as we now dispatch all boxes at the end of the month. This is visible on our website and ensures that every customer knows when they will receive their box. We are a family business and not a scam.
Unfortunately there were a few delays as we had to wait for the delivery from abroad ourselves. The last boxes will be shipped next week.
Feel free to contact us at...
Paid for three months. Never received a shipment notice, a package, no communication from company. Cratejoy says there is nothing they can do. THIS IS A SCAM!!!
Reply from MY SNACK CLUB UK
7 Sept 2021
Thank you for your review. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologise for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback.
I can see you're in the US. We ship from the UK so sometimes there can be delays. Please contact us again if your box has not arrived in the next 7 days.
Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.
Our MY SNACK BOX ORIGINAL contains the best tasting snacks from around the world - including hand-picked sweets, biscuits, chocolate chips and much more. Each monthly box is themed after a different country. The country of choice for a particular month and the snacks are a total surprise! - For example, in months A and B you will get the best snacks and sweets from Italy and America. Our ORIGINAL BOX includes up to 10+ full-sized snacks.