Q: What city are you located?Asked by Rose-ann F., December 2021
Our haven of tea happiness is in London, Ontario :-)
Q: How long does this box take to get to the US ?Asked by Victoria H., November 2020
Thank you so much for the question.
All of our teaboxes are sent as oversize lettermail via Canada Post. Typically, it will take about 2 weeks for a teabox to reach a destination in the United States once it leaves our haven of tea happiness in London, Ontario. Do keep in mind that we have a monthly shipment date, though: all of our teaboxes are shipped on the first of each month.
Q: I only drink decaf. Can the boxes be suited for decaf only? Thanks Asked by Tracy M., October 2020
Appreciate the question, Tracy.
At the moment, we don't offer any customizations, such a no caffeine. Each teabox will contain a selection of three blends, from black, green, white, oolong, rooibos, herbal, and fruit/nut varieties. Each box will contain at least one caffeine-free blend, and at least one with caffeine.
Q: What is the last day that I can subscribe to get this month's box?Asked by Johnsen E., September 2020
Great question, Johnsen.
We accept orders until the last day of the month for the next month's shipment. We have one monthly shipment date, which is the first of the month (except for holidays and weekends). So you can place an order between November 1st and November 30th in order for your first teabox to be included in the December 1st shipment.
I ended up getting the tea box because I never knew what I would like and I was too indecisive.
I find that I'm particularly picky... Things like fruit tea sounds weird and I would never buy any for myself.
Now someone picks all the flavours out for me and I even like it! I enjoy seeing the names, sharing with my partner and trying these new flavours.
Love the tea and love the box. ❤️
EDIT 2: April 2022, I still love this box. They have amazing customer service! Wish I could continue to rate them 5⭐ every box I get!
I loved receiving my first box. The packaging is beautiful, and the handwritten note was a wonderful touch. The best part is that the tea tastes fantastic! I look forward to receiving this every month!
I absolutely love receiving my TeaBox!! Thank you!!
This was a present for my wife and she is over the moon excited about the whole experience. The packaging was beautiful and she is loving the products. Thanks to Alisa and the whole team.
Yum!!! I really am enjoying my tea, I know I’m going to run out! Is there an option for more?
I bought this as a gift for my best friend and it's perfect! It's exactly as described and has great items that she'll love! The packaging is cute and not wasteful. I reached out to Alisa at myteabox to let her know it was a birthday gift and wanted to know if it could be shipped in time. Alisa replied to me immediately and shipped the package to me the same day I placed the order and it reached me in time. Not only were the products great but so was the customer service. I highly recommend buying this box!
Sheena, I'm so happy we were able to get that teabox to you in time for best friend's birthday gift. And I'm thrilled that she enjoyed it so much! Thanks so much for reaching out, so we could make this possible. ~Alisa
This box is awesome! The flavours are so enticing. The box is just charming, too, with the adorable little card included, and the wonderful descriptions of the teas. I like to try a variety of things, so I don't do long term subscriptions, but I can definitely see myself returning to this gem.
Diane, so glad to hear this was a delightful experience for you. That's what we're all about! Thanks for the review 💖
I received my first shipment of tea one month after my son ordered it for me..that seems a little slow to me considering my husband received his shipment less than a week after it was ordered. That said, the tea smells and tastes amazing!
Thanks so much for taking the time to write a review. As you may know, we ship all of our teaboxes on the first of each month. With this monthly shipment date, when a customers receives their first teabox in relation to when they placed the order may vary quite a bit, depending on what time of the month the order was placed.
We're glad that you found the wait worthwhile! Thanks for your thoughts!
I purchased a Teabox subscription as part of a Christmas present for friends (don't you wish you were my friend now?😂) and it did not disappoint. Each month I received text messages with photos of the beautiful packaging and raving reviews of the different teas in their monthly surprise. Each month I heard the same, "what a great idea" and "this is amazing."
I will definitely be purchasing this again... Not just as a gift but for myself in the future! Thank you so much for helping me spoil some wonderful people.
Haha, that's what we're here for, Rae! 💖
Thanks so much for the lovely review!
I am so glad I can across this! I love buying loose leaf tea but I don't always want to buy a huge tin so I love being able to get 3 different teas to try out every month!! My favourite so far is CherryBana fruit tea! It smells soooooo good! Also, YUM!
The monthly surprise of what you're going to get is half the fun, eh? ☺️ We're thrilled that you are enjoying your experience.
Packed with holiday cheer! December's teabox features some favourite flavours of the season. Get cozy and cuddly with a warm steep of deliciousness. (Available for order until November 30).
Bring in the new year with fresh tastes and exciting discoveries of luxury loose leaf tea! January's box features a delightful selection of black, rooibos, and fruit blends. (Available for order until December 31).
From a dreamy Earl Grey to a vivacious Berry Hibiscus, February's teabox is definitely swoon-worthy. Fall head over heels in love with three delicious blends, curated to bring a special sense of romance to your mailbox and your teacup.
Enjoy the flavours of maple-syrup season in Canada with our Fireside Smoky Maple black tea. Or experience a sunny day in your cup, with our Strawberry Sunshine fruit blend. March's teabox is full of rich, surprising sips to help keep you warm while winter lingers.
With lovely florals and bold flavours, April's teabox is a blossoming celebration of Spring. Take a walk in a garden with our Jewel of Spring green tea, featuring jasmine petals and real mini rosebuds. Or enjoy a rich steep of Blissfully Blueberry, a malty black tea blend, or a bright cup of Cherrybana, an all-fruit blend that's perfect for a sunny afternoon. April's tea selection is fresh, fragrant, and lively, just like Spring!
May's teabox is sure to inspire and delight. One of the three blends featured will be crafted and named after the winner of our In Her Honour contest, which we hosted to highlight and honour amazing women. Get this teabox to learn the winner's story, and let the flavours and aromas of beautiful steeps enhance your moments and inspire your days.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.