These creators will not respond to you. I accidentally ordered when I meant to hit the home button on my phone after looking at prices and I emailed them and cratejoy but they are "outside of policy" for cratejoy to return the 35$ I didn't mean to spend. I'm supposed to receive it today but after all that and an unwanted purchase I'd give this 0 stars if I could regardless of the quality I receive today.
Update: it was 3 small pieces for a garden. One being a tiny walk way and a "tree" I was not happy about this purchase and it's not worth it. You don't get a full package like it's displayed.
I sent them an email 5/13 telling them to cancel my subscription and not to renew it. Today they took money on my debit card and renewed it!!!
Avoid this box. I didn't want to renew because the box is NOT worth the money paid and obviously you have to watch out for fraud!!!
I BELIVE THIS IS A SCAM! I was so taken by this cute idea, and what a miserable failure of "My Fairy Crate" to fulfill contact promises and actually deliver a box. F.A.I.L.U.R.E.
1. After sending multiple messages, I have NEVER received a response.
2. I wanted to send a gift for my mother for Mother's day. I subscribed April 19th. It is now May 8th and the box HAS NOT SHIPPED. Despite the following listed on this website... Other's have apparently never received their shipments either, meaning this is likely a somewhat common occurrence. Taking my money for a product, and never fulfilling the promise is a violation of contract! If you do not fulfill the contact, and I do not get a full refund, then this company is a scam! I expect more from Cratejoy and I am so disappointed! This could be a cute, creative, and unique gift box. Instead, it is truly "enchanted" because it doesn't exist in the real world!
From their website: "Subscribe by the 30th TO RECEIVE THE NEXT MONTHS BOX. Boxes ship in the first week of the month. For example- if you subscribe March 1st your first box will arrive in April. Boxes ship the first week of the month and renew on the 15th. FLAT RATE SHIPPING $4.50 added to each box!"
Completely disappointed... Do not buy unless you want to just lose money. Now I have no gift to send for Mother's Day, and will be scrambling to...
In December I didn't receive my crate, they resent it and I got that one. January is nearly over and I haven't gotten the 2nd crate. The first crate was super cute but it's disappointing that I keep having problems with the crates not arriving especially when I paid nearly $100 for it.
We apologize for any issues that you have had receiving your Fairy Crate. Our records indicate that the first Crate was delivered in a timely manner, and we also rush shipped an additional Crate in good faith because we do value your experience. January’s Crate was also shipped as well, however, or tracking indicates an insufficient address (which is inputted by you and we had no notification of). Again we would love to help remedy this issue for you and have emailed you directly so we can reach a resolution ASAP.
Fairy Crate Team
I paid up-front for a 3-month subscription and literally 3 months later I have never seen the first thing from them. I just reached out again, but they are not responding to my messages when I try to contact them. Would not recommend!!!
I paid for a gift box and according to the listing the box should be shipped the first week of the month. I haven't heard anything about it being shipped. I've purchased several different subscriptions boxes in the past and I've always received email correspondence regarding my order. The only information I have is that the seller got my money. I'm glad I only purchased one month.
As of day, the box have not arrived.
Never received it. Think I got scammed. Reached out to the producer, never got a response. It was a 180.00 Mother's Day gift she never received.
I would highly suggest you NOT subscribe to this box. It took weeks to get my first box and when I opened it, the fairy was broken. I emailed the vendor twice and never received a response. Avoid at all costs!
Ive been trying to get in contact with the seller for some time now regarding when my box will ship and they do not respond, no one seems to k ow what’s going on! I do not recommend this box it’s a waste of money and time!
SCAM.... I have tried to reach out with no response and never received a box. DO NOT BUY !!!!!!