My shipment came damaged and I contacted them 2 weeks ago and they still haven’t responded
Thanks for your feedback Susy. We always want to ensure you're able to enjoy your monthly boxes. We've reached out to you via email and we look forward to helping with your collection soon!
-The My Garden Box Family
Missing parts in the 2nd box and broken vase in 3rd box
We wish you were having a more positive experience, David. Our team is always here to help and has reached out to you through email to offer assistance with your collections. -My Garden Box Family
My box arrived today .. white planter inside box was all smashed... very disappointed after spending $51. Plan on canceling
We thank you for your review though we wish your container had arrived in better condition. We understand accidents can happen during transit and are more than happy to help if any items arrive broken or damaged. We'll reach out to you through email and look forward to helping complete your collection. -My Garden Box Family
It appears that the same company owns both the Plant Club and the My Garden Box. Beware - the Plant Club did not send the last plant in my first subscription from the Plant Club. Customer Service has been terrible in trying to get them to send this last plant.
Thanks for your feedback, Alison. We’re always happy to help and it looks like The Plant Club has been in contact with you about your subscriptions. We’ll reach out via email and look forward to hearing from you. My Garden Box family
If you want to spend almost 40 dollars for a begonia, My Garden Box is for you. First two boxes contained a grand total of two very small plants and a lot of rocks and pebbles.
We thank you for your review though we wish you had enjoyed your Setting the Stage collection. We'll be sure to share your feedback with our design team and we hope to inspire you with your next collection. -The My Garden Box Family
I have been wanting a fairy garden forever. I finally saved up enough to buy one. I got it the other day. As I was getting it put together I kept feeling bites on me. Turns out the little plants were FULL of spider mites and white flies. I just threw every bit of it in the garbage. I was so upset. No more plants for me! I ordered from another plant company on this site and next thing I knew ALL of my plants were so badly infected, i didnt know what to do with them so threw them away too. I will never order any plants from any of these companies again!
Thank you for your feedback Kim. We wish you had a more positive experience with your Seasonal Blend Sedum collection. We have strict greenhouse pest and disease management guidelines and packaging procedures for our plants. We will let our greenhouse team know about your experience so that we can evaluate our procedures and take extra care of the plants that we ship. We have reached out to you via email regarding your experience and we look forward to hearing from you. - My Garden Box
I don't want to build a wreath. incredulous