Really disappointed in the health of my ice plant.
We wish your plant had arrived in better condition. On occasion, the shipping process can be rough on your little plant babies, but we’re glad to send a replacement as well as offer some post-shipping plant care tips. Let us know if there’s anything else we can help with. Otherwise, happy gardening!
Disappointed as I care nothing about the planter (a blue design reminiscent of items seen at a garage sale) that was enclosed. I will re-gift it with the bulbs.
I was kinda disappointed with the garden box. The plant was healthy but very plain and common. I use these plants as fillers in window boxes and hanging baskets. The supplies were ok but definitely not worth the price of the box. I opted for the bigger box next month so hopefully I will be happier with it.
We were excited to plant our first plant, a dead looking lavender. It hasn’t perked up yet, but we have just called it dormant, waiting for it to turn green. We check the soil and water when it needs water, but still “dormant.”
Thanks for your review! We’re more than happy to replace any plants that don’t arrive looking happy and healthy. We will reach out via email to schedule a replacement for your lavender. Happy gardening!
I have received 5 months of this box and also got a 3 month sub for my MIL. Usually the boxes are decent, fun to put together. This last one was terrible, nothing but a plant I could’ve got for 4$ at Lowe’s, some dirt and a pot. For 52$? I messaged them and told them how unsatisfied I was and never got anything back. Usually they give u a cute sheet with descriptions and it’s a fun little project with a theme. So to have this just thrown together box this month was really upsetting, I felt ripped off. Like they had to send something so here u go kind of a thing. I have cancelled and won’t be back unless they improve, also the one before this one all died. Same for my MIL. I don’t believe they sent the right potting material.
Don't do it. Every single one of my Planters has been broken. I have continued to message the sender to no avail. Honestly, the plants are gorgeous and the activities are really neat. But they are all still in these tiny little plastic containers because I have to go out and buy new planters for them. They're all broken. And no one will reply. I thought they would send me another planter, at least. I don't even get a message back.
Thanks for your feedback, Tina. We’re glad to hear you are enjoying your plants though we wish your containers arrived in better condition. While we wish we were able to receive your text messages, we’re glad you were able to reach out to us via Cratejoy to let us know about your collections. We’ve reached out to you via email to help further and look forward to hearing from you soon. The My Garden Box Family
Ugh! My husband gifted me a three month subscription. My first box arrived in December. The maidenhair fern died immediately, which MyGardenBox replaced. The replacement is now dying, and the purple plant (gyura?) died, too. I really hope this isn't typical of their plant quality. What really gets my goat is that my parents have been receiving MyGardenBox for years and absolutely love their boxes! What's the deal? Why am I having so many problems with what should be a no brainier? I won't be renewing and won't be ordering from you for my folks, either.
Thanks for your review Leslie. We’re happy to hear your parents love their boxes, though we wish you were having a more positive experience with your plants. While we’re happy to replace plants that don’t arrive looking happy and healthy, we’re also always available to answer questions and offer any plant care advice that may be more specific to your home conditions. We’ve reached out via email to provide more help and we hope to inspire you with your next collection. -My Garden Box Family
I sent this box as a three month subscription to my Mother-in-Law as a gift. She said that the planters were beautiful, but the actual plants arrived withered and dehydrated. She had to throw them out within a few days of receiving each order. A couple of her boxes also arrived upside-down, which is clearly the fault of the shipping company. I did make a complaint to the seller, but they asked for photos to show the issue... of course my MIL had already thrown the plants away, and I couldn't ask her to take photos. She didn't even want me to make a complaint... she just asked that I do not send this to her again.
I've ordered a number of subscription boxes from Cratejoy, as gifts and for myself. This one was sadly a dud, and I was disappointed in their customer service, because I couldn't exactly ask the recipient to prove the issue. :(
Thank you for your feedback, Emmy. We’re always happy to replace plants that don’t arrive happy and healthy. While we typically request photos, if photos are not available, we’re happy to find other approved documentation. We wish you and you mother in law had a more positive experience and we’re happy to answer further questions. The My Garden Box Family