Q: Why have you not responded to my 10 emails and review? I had 6 months with you guys and still only recieved 2 boxes so plz credit my card back or send me the remaining 4 pairs of panties .Asked by Kelsi S., March 2020
Q: What size is a 4x compared to a 🇺🇸 xxl.... Looking to surprise wifeAsked by Kenny H., September 2019
I am sorry but not understanding your question.
A XXL is a XXL and 4 XL is a XXXXL
Our 4XL is our biggest size.
If you are unsure, just take a look to your partner Panty drawer and check other panties she might have to find out her panty size.
If for any reason the Panty size does not fit perfect, you can always contact us and we will send you another one free of charge with the perfect size.
Hope it helps!!
Q: the video said to browse the gallery, but I haven't found a link to a gallery. Also I don't want lace panties, is there an option for that?Asked by Denise L., June 2019
Dear Denise, Thanks very much for your interest in MyPantyBox. We have our own website, that you can visit at our own domain dot com where you can see a Gallery, which is just some few examples of our Panties, but keep in mind that we have thousand of styles. We are the producers and designers for many underwear very well known brands. You can find some more about us, on on our own website. Regarding your preferences, yes, you always can advise us about what you do not like, and also you can choose between our 5 different subscriptions, from Basic, Comfort, Sexy, Premier or Roulette. You can also use this subscription box to gift any woman you love, a friend, sister, mom, daughter..you...
I really liked the underwear I received however the website didn’t work well and I can’t seem to resubscribe. I sent customer service a message and they never replied so unfortunately I don’t think I’m going to renew.
I had a 3 month subscription then i got charged another 3 months because i forgot to cancel and i habe only recieved 2 boxes over all. I attempted to contact yall and never got a response . so ober all i have been charged over$60 and recieved 2 items. Horrible box and customer service do not order it