Q: you just set us our box a week ago. However, it is the exact same box as the last one. can yu please resend a new one? We have now gotten the conundrum box twice when this month should have been diffAsked by Heather D., March 2021
We would love to help you out. Please email us at our support email located on the bottom of the inventory sheet of your box.
Q: We've already completed the first 6 boxes (1 year's worth) and we loved them! Are you going to make more boxes with new mysteries?Asked by P H., February 2021
Thank you for your question and we are so glad you loved the boxes as much as we do! Unfortunately, we had to shelve our plans for more boxes with the ongoing pandemic, but we still hope to introduce another box soon!
Q: Is there a crate similar to this one that ships in the US? We have done Mailordermystery(dot)com and loved it. Asked by Katie B., January 2021
We are happy to report that we do ship to the United States now!
Q: Thinking about this as a Christmas gift...could the 1st bix be sent to me and the others to a different address?Asked by Ida O., October 2020
Absolutely! You can change your shipping address at any time!
Our 9 y/o can’t wait to get the next box. She absolutely loves the actives and learning about each of the characters along the way to solving Each of the clues. It’s pretty neat that once you submit your answer online you can read the rest of the story.
Happened to learn about this, and it is sad you are only shipping within Canada. Please expand your deliveries to the neighbors!
Shipping to the US is super expensive, that is the ONLY reason for 1 Star. The experience inside the box was amazing!!!! My girls loved it and I wish I could afford to do all 6 mysteries offered. I don’t regret how much I spent on this 1st box. It was a special surprise for my kids who LOVE mysteries. 5 star experience!
I had contacted the customer service team with some questions about the box and what ages would the box be suited for. They were very helpful and responded very quickly with the information I needed. My nieces love the box and were able to finish it almost all by themselves (very age-appropriate). The included parent guide is very helpful if they get stuck. The clues were so creative and varied that it didn't seem repetitive at all. The story was also very fun and engaging - my nieces couldn't wait to see what happened at the end. They're so excited for the next box and want to challenge themselves to do it all by themselves. I also think it's great that the company is run by parents who wanted a fun and hands-on activity for their kids to do and came up with Mystery Adventure Club. It's an amazing idea and we can't wait to see what they come up with next!
I gave this to my nephew and he absolutely loved the concept. It’s a great way to get kids to think outside the box and it also gets them off their tablets and video games. Highly recommended!
We have three kids 11 yrs (boy), 8 yrs (girl), and 7 yrs (girl), and they did the first mystery together as a group, along with dad. They enjoyed solving all of the puzzles, and were proud when they figured out how to finish a challenge. The younger one's were just spooked out enough by the story for it to be fun without making them outright scared. As soon as this one was over, they were asking when can we expect the next one!
What a great way to spend some time with kids. We bought one for our kids, 11 and 6 and they did it together. We also bought one for friends birthdays. Hoping they will love if as much as we did.
My husband and I have two young boys 4 and 6. We have purchased the full year subscription and just had the first box come to our home. We read all the clues to the kids and helped them go through the activity and they loved every minute of it.
We have already purchased the box to have it mailed to a a friend's kids 6th birthday.
I equate this activity to an adults escape room. So much fun and out of the box thinking. What a great idea to get kids away from electronic devices!
I emailed MAC with a few questions before purchasing, and I am so impressed with their customer service! My questions were more than answered and I felt very confident making my purchase afterwards. On top of that, my nephew had so much fun solving the first mystery, we can't wait for our next box!
My 10 year old completed the first box with a friend and they both loved it! She can't wait to get box #2. Such a unique and creative activity for kids. And there was a great parent's guide which was helpful to give them clues if needed, but still left the problem solving up to the mini-detectives. Highly recommended!