Q: what does term box with months in meanAsked by Tasmin R., January 2022
Hi, thanks for your question. So cratejoy is a subscription service, so if you ordered a mystery manga box, you can either get a monthly subscription, which means each month on the 15th you will charged for another box and then we will send you one. Or you can choose how many months you want upfront and pay for them in advance. And of course if you do a monthly subscription you can cancel when you want to stop receiving boxes.
Q: Is this box kid friendly? Or what age range is this box best for?Asked by Jennifer T., November 2021
Hi! Thank you for your question. We curate the boxes to each customers preferences so yes they can definitly be kid friendly. Once an order is placed we email the buyer asking about the recipients favorite Genres, animes, age range, and any other important information. If it's for a child we would pick an age appropriate manga, stickers, and choose snacks geared more towards children :)
Q: when does the preferences email get sent so i know when to look out for itAsked by Mia P., December 2021
Hi! Thanks for your question. So after an order is placed we send you an email about your preferences within a week. Once a customer responds with their preferences we get their box mailed within a day or two after that.
But if a customer places an order they can always message us their preferences firstthrough cratejoy if they don't want to wait for the email. We see those messages immediatly.
Hopefully this answers your question.
The manga was a tad bent at the bottom corner but overall everything was awesome!!
They used pride month as an excuse to send us unwanted lgbtq items. Thought about canceling our order and asking for a refund.
One book, two snacks, 6 single candies . Three stickers the size of your thumb. $40.00 buyer be ware. Also states that you can customize box. A never got a way to so. I dont know.
Thanks but no thanks.
I'm sorry to hear that you didn't enjoy the box. We actually did try to contact you regarding customizing your box. We emailed you March 23, the day after you placed your order and asked what type of mangas and animes you liked so we could customize it for you. Since we never received a response we chose a popular manga for you. Also your box should have also included chips and a drink along with the sweet snack and small candies. I am sorry that you didn't enjoy the manga box though. If there's anything we can do to help fix this for you please let me know.
Amazing exactly what I wanted a fantasy manga I love fantasy and isekai but have a hard time finding anything out of that section that I like so getting something personalized great only one snack I couldn't eat my little sister loved it though great box
My husband and I loved our mystery manga box! All the snacks were great and we enjoyed the manga as well. The curators did a good job picking something based on our likes. I'm excited to get the next one and considering doing a full year subscription
I love this subscription box. The items are fantastic and well thought out. Every box includes a hand written note and a wrapped book. I would highly suggest this box!
Bought a subscription for my daughter. She loves her first delivery! I was able to give input on her favorite characters/shows/creators and they personalized the box for her. They even wrapped a gift inside knowing I was gifting her the box for Christmas. Very special people working at this company and great quality products. We are so happy!!
I bought this for my 16 year old son as a gift, he LOVED it! He was so excited about the snacks, and was very impressed with the packaging.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.