Q: When placing an order, when does the products arrive?Asked by Christine C., June 2019
Hi Christine, Thank you for your interest in our stuff. Once your order is shipped, it should take 5-7 working days for the package to arrive. If you have further questions, please let me know. Have an amazing day!
Q: I have a pretty clear idea of what will come in the first box, but what comes in subsequent boxes? Is it more of the exact same products, or is there a variety?Asked by Heather O., August 2019
Thank you for emailing in and I hope you're doing well today. Thank you for
your interest in our stuff. When you subscribe to one of our subscriptions,
you will get the same item/bundle every month. If you have further
questions, please let me know. Have an amazing day!
*Educator & Personal Shopper*
Not happy at all . I placed my order the end of July. A couple weeks later, they want to charge for a second box when I havnt received my first box. I emailed asking when boxes are getting shipped. I get a response saying that they are currently getting processed and shipped out this was TWO weeks ago. Yet, I have no notification as to when it if this has happened. So, I have messaged twice since then and nobody is giving me an answer. I therefore have cancelled my subscription but I know that since I PAID for a box, I should be getting that one. Now I see that they are " sold out". So , vegan beauty.....where is my box??? I subscribe to various monthly orders and never have such an issue with being in limbo about where my paid order is. It was time to make a public review because this run around is not good for business. Super disappointing. Please send me my order or refund my $.
I have never been more disappointed in a company they took the money out of my account right away, and never shipped a box. Never refunded nor responded to my messages. Avoid this company at all costs. I do not know how they can get away with this. I am going to my bank with week to fight for my money back.
Shipping was very slow and I had to get in touch to find out when it was happening. Products- I personally am allergic to tea tree so I had to give that soap away. The chapstick is very large I’d rather have two smaller chapsticks than one large chapstick and could be more coconut or cocoa scented and would be much better. I haven’t tried the other products but their packaging was nice and I look forward to it.
I'm so impressed by this box! I got the "Everything Box" and it really does have everything!! It has one compostable toothbrush with bamboo bristles, a natural loofah, deodorant, TWO lavender hydrating shampoo bars, an amazing smelling body wash bar (lemongrass), and a sweet orange hand soap that also smells bomb. I love everything included and I'm so excited to use it all! I've already used the lip balm and it is so moisturizing and wonderful - I will definitely be buying this again! The best part about the box is that EVERYTHING, the box, all the packaging, the formulas for the products, the containers for the deodorant and lip balm, it's all compostable/biodegradable. I am such a huge fan! Also - the customer service is excellent and they are very proactive about contacting you. Definitely money well spent and I love the convenience of having my bath products delivered straight to my front door, sans waste.
I really enjoyed everything I received in my box! The body wash bar smells amazing! It's my favorite thing from the box! The shampoo bar left my hair shiny and soft, the lip balm is moisturizing, the hand soap smells good, as did the rest of the bars! The underarm balm lol works well and smells like lavender! The toothbrush is soft and a nice size to comfortably brush those pearly whites! Overall, this was a really thoughtful and useful box! Makes being vegan even more fun!!
I was so thrilled when I received this as a gift, my first box was perfect the lip balm was amazing and I received shampoo and conditioner pouches and deodorant as well!