I subscribed with a discount code from Cratejoy to try out this box. I was charged a second time before I received my first box. This is pretty normal for subscriptions, so I wasn't worried about it at the time, but I did cancel my subscription to ensure that I would not be charged a third time. I only ever received the one box. I have attempted to contact Nellie's twice through the Cratejoy interface to ask for a refund, & I have received no response. The fudge was good, but not worth the $61.76 total I ended up paying for only 6 squares.

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Nellie's Sweet Shoppe said...3 days ago

Hi Marion,
So sorry to hear that you are unhappy.
Nellie's Sweet Shoppe is dedicated to quality and customer service.
As soon as I heard from you today, I looked to see what happened.
Let me share with you what I found.
We received your order February 25th which was after our February shipping dates.
Our stated shipping dates are between the 16th-19th of each month.
Your first box was scheduled to ship between March 16th-19th.
Our convenient auto-renewals are posted on the 15th of each month.
Your second box was scheduled to ship between April 16th-19th.
A cancellation was received March 24th.
This is where I see that the problem occured...
During March and April Covid-19 caused many businesses to temporarily close....ours included.
In April we slowly reopened with...

Great gift!

Jul 13, 2020

Morgan M.

3 Reviews

1 Picture

Subscribed for 13 days

Overall

Shipping

Quality

Curation

Husband loved the root beer float and snickers flavors he received for Father’s Day!!

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Not bad

May 14, 2020

Rachel C.

3 Reviews

Subscribed for 9 days

Overall

Shipping

Quality

Curation

It didn't have everything I thought was included.

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Great sweets

Feb 17, 2019

Thomas H.

1 Review

3 Helpful Votes

Subscribed for 1 month

Overall

Have gotten two variety boxes and they were both packed with delicious treats. I would recommend this as a great high-quality monthly treat for yourself.

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Best fudge ever

Dec 12, 2019

Roberta M.

2 Reviews

3 Helpful Votes

Subscribed for 2 months

Overall

Shipping

Quality

Curation

Best fudge I have ever tasted. The fudge is definitely worth the price of the subscription, but the shipping costs are a deal breaker.

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The Best Fudge Ever

Dec 05, 2018

Jody A.

3 Reviews

9 Helpful Votes

Overall

Nellie's Sweet Shoppes Fudge was huge hit at Dana Middle School in California! Everyone kept asking where we purchased our amazing fudge! Thank you Nellie's for such a sweet treat! Highly recommended!