Best fudge! Unique flavors, smoothness that is so right, not at all grainy, outstanding fudge!
Great product but would like to be able to choose flavors myself.
I’ve been getting this for my mum for over a year now, and she looks forward to it every month! Flavors are great and there always a fun new option!!
Maybe mixup the fudge for something else.
The peppermint fudge was excellent. I liked the taste and the texture. The chocolate fudge was not anything special. It was good but I guess I would rather have my chocolate with something added like peanut butter or nuts or something. I am just not a plain vanilla or chocolate person.
FABULOUS TREATS! What a great gift from my
Sweet daughter! PERFECT❤️
No Customer Service from this shop. I ordered 3 boxes for my 76 yo mother for her birthday who coincidentally moved in with my sister right after I did the gift. My sister contacted the seller after the first box was sent and gave them a new address to send the 2nd and 3rd boxes to. I assumed that was adequate and went about my buisness. It would've been nice of the seller to send a quick email response letting us know that only I can change the address via my subscription management page (FYI). I've never had a seller on Cratejoy NOT respond to messages but this one does! This shop ghosted her and the 2nd box took over 2 weeks and went on a 10 day tour of every major city in Florida before finally getting to my mother. I contacted the seller 3 times, getting more and more furious with each snub. Only after I attempted to file a complaint with Cratejoy did the automated chat robot inform me that one can change addresses under account managment, not via the recipient contacting the seller. For just under $153, I think this seller could've responded to at least one of the 4 messages sent.
I bought a three month subscription for my mother for her birthday, she loves it! Yummy seasonal flavors!
I recently received my first box and was pleasantly surprised by all the delicious goodies in the box. Everything arrived in perfect condition even with the Florida Heat! Can’t wait to get my next box.
Fudge is delicious and always on time. Two squares is the right amount of fudge for two people. Love getting a new box every month.
Wonderful fudge
Love it!!! Everything fresh and great variety!!!
Seasonal flavors and items are fun to try and make it special. Would be nice if they offered a choco-holic version of the deluxe box.
I also ordered the Christmas box on December 5. It has been over 2 weeks since the shipping, I don't even know if the items are going to be good after being in shipment for over 2 weeks. There is also no reply from seller after multiple inquiries.
I understand there are shipping delays but with the amount they charge for shipping, there should be some sort of guarantee of delivery. So beware of ordering edible products via mail.
I ordered the box over three weeks ago for an occasion and it still has not arrived.
We understand that it is disappointing when gifts are not received on time. We do our best to avoid this from happening. Once shipped, we usually expect a gift to arrive in 4-5 days. In our effort to have all gift boxes received by Christmas, we shipped between December 8-12th...allowing 12-16 days to safely arrive. You may have watched on the news, as we have, that mail delivery across the country has been a mess this year! They are saying an increase in items shipped, decrease in staff, fewer flights being used to ship, and weather have added to delays. This has certainly been a year to try our patience! We hope your gift arrives soon and trust that it will be enjoyed once it...
I subscribed with a discount code from Cratejoy to try out this box. I was charged a second time before I received my first box. This is pretty normal for subscriptions, so I wasn't worried about it at the time, but I did cancel my subscription to ensure that I would not be charged a third time. I only ever received the one box. I have attempted to contact Nellie's twice through the Cratejoy interface to ask for a refund, & I have received no response. The fudge was good, but not worth the $61.76 total I ended up paying for only 6 squares.
Update: 6 days after I contacted Cratejoy about the lack of response from Nellie's, I received a shipment with a month's worth of fudge (no description card or note) & two bonus chocolate & marshmallow candies. This is 6 months since I was charged; I still never received any kind of email or contact through Cratejoy from Nellie's about my request for a refund. Now that I actually have product to review -- instead of having nothing -- I have edited my review to reflect the quality of the products.
ETA: This public reply to my review is the only contact I've received from Nellie's. It was posted 5 days ago, and I did not get a notification for it.
Hi Marion,
So sorry to hear that you are unhappy.
Nellie's Sweet Shoppe is dedicated to quality and customer service.
As soon as I heard from you today, I looked to see what happened.
Let me share with you what I found.
We received your order February 25th which was after our February shipping dates.
Our stated shipping dates are between the 16th-19th of each month.
Your first box was scheduled to ship between March 16th-19th.
Our convenient auto-renewals are posted on the 15th of each month.
Your second box was scheduled to ship between April 16th-19th.
A cancellation was received March 24th.
This is where I see that the problem occured...
During March and April Covid-19 caused many businesses to temporarily close....ours included.
In April we slowly reopened with...
Husband loved the root beer float and snickers flavors he received for Father’s Day!!
Love the fudge. A tasty box to splurge on.
It didn't have everything I thought was included.
Best fudge I have ever tasted. The fudge is definitely worth the price of the subscription, but the shipping costs are a deal breaker.
Smooth, Rich, Fresh taste.
Good flavors of fudge. A+
Have gotten two variety boxes and they were both packed with delicious treats. I would recommend this as a great high-quality monthly treat for yourself.
Nellie's Sweet Shoppes Fudge was huge hit at Dana Middle School in California! Everyone kept asking where we purchased our amazing fudge! Thank you Nellie's for such a sweet treat! Highly recommended!
Love Nellie's! Best Fudge Ever! Just like grandma used to make....but better....don't tell grandma