Q: When is my subscription billed?Asked by Gerard V., September 2020
Q: When is my subscription going to be shipped?Asked by Gerard V., September 2020
Q: What is the last day that I can subscribe to get this month's box?Asked by Gerard V., September 2020
I have had both March and April boxes so far and I have not been disappointed! Each box I filled with fantastic zero waste alternatives to daily life. Looking forward to my next box.
Thank you for your review, and thank you for still subscribing for Box Zero. How are you finding your subscription a year in?
I’m so frustrated with this company. I ordered my box on 7/27, it’s now 8/31 and I have yet to receive my order or even an email stating the item has shipped. I spent $66 USD on this and can’t get a refund because the company is not responding to my messages.
Ordered in mid May, it's now August, no box received and the seller hasn't replied to the last 2 emails (the first one after 6 weeks I was told it was running late but then it still hasn't arrived after another 6 weeks). I've now had to contact cratejoy to see if I can get my money back.
Such an amazing selection of products to start your journey to a more sustainable way of living.
Simple swaps each month, with high quality products.
Great information provided to support the use of each product
I was billed twice for this box in August but never received one. I tried to contact the seller - no answer.
I'm so sorry you haven't received your boxes, they were sent to you from the UK, so can only assume they are held in customs somewhere? I also haven't been able to locate any messages from you. If you'd like to get in touch directly to us, I'll arrange for new boxes to be sent out to you this month. Rachael x
Plastic-free changes to help you have a little guilt-free self-care.
Plastic and chemical free changes to help you spring clean your home in an ethical way.
Plastic-free essentials and luxuries for being eco on the go, make your travels even more ethical.