Q: I tried to order but there are 5 questions that need to be complete and for some reason the page won't allow me to scroll down to see the 5th question, and therefore I cannot proceed. Asked by Chris C., August 2020
Hi Chris,
We're sorry to hear you're having trouble during checkout. Have you tried refreshing the page or using a different browser? Perhaps, this was an issue with the data connection. We'd love to be able to support you further, however, we're unable to post our email in this post. Our customer support email can be found on our website.
Warmly,
Oh Baby Boxes Team
Q: I was missing the avocado shakers my receive my said. Can you help me? Asked by Erika B., May 2022
Hello Erika! I'm so sorry to hear there's a missing item in your box. This is definitely not as per our usual standard. We always do our best to ensure your boxes arrive in perfect & complete condition however our boxes are carefully hand packaged monthly and as a result, one does fall through the cracks once in a while. Don't worry, our team will be more than happy to process a replacement for the missing item. Simply send our Customer Support Team an email and they'll make sure this is resolved asap. I'm unable to post our email in this reply, but our support email can be found on our website. Have a great day! :) - Oh Baby Boxes Team
Q: Hello! im interested in purchasing this box as a xmas gift for a friend whose due in early January. are all of the boxes specific towards pregnancy? or will there be boxes catered towards the baby/momAsked by Jackie T., December 2021
Hi Jackie! All our boxes are curated to match the due date provided when you place an order. Once our team sees that your friend's due date has already passed, we will automatically curate a postpartum box for her filled with goodies to help ease the transition. Hope this helps with your concern, Jackie! Please don't hesitate to reach out to our customer support team should you have any other questions. I'm unable to post our email in this reply, but our support email can be found on our website. Have a great day! :)
Warmly,
Elisha | Oh Baby Boxes
Q: Can we postpone the first shipment until after Christmas?Asked by Gordon J., December 2021
Hi Gordon! Definitely, we can postpone the shipment of the first box. Simply send us an email after you have placed an order and we'd be more than happy to have this arranged for you. I'm unable to post our email in this reply, but our support email can be found on our website. Hope this helps with your concern, Gordon. Have a lovely day!
Warmly,
Elisha | Oh Baby Boxes
I received my first box and loved it. The products were very good quality for the subscription price. I look forward to seeing the next box. I will be renewing my subscription.
This was gifted by my in-laws and it was such a fun surprise to get in the mail! The items are great and I’m excited to use them.
I was so excited to receive this box! I had been looking into getting a few things that were included in this months box. I was pleasantly surprised how high quality all the items are. Absolutely adore the mama compression socks!
This box made me super happy at home on quarantine this was perfect! I love that I have something to look forward to! And the products are all amazing I am so excited to use them all!
Never recieved any box and they never gave me a refund! Scam!
Hi Kelsie,
Thank you for bringing this to our attention. I'm so sorry to hear you did not receive any of your boxes. I've gone ahead and checked your account and saw that you canceled your subscription on March 9th and requested to have all your remaining boxes refunded on March 10th. As per our records, your refund was processed on the same day and it should have been back to your account within 7-10 business days. We would recommend you check this with your bank as they may be able to help you better. One of our team members will be reaching out to you via email to send a screenshot of your account's record and history. In the meantime, let us know if there...
Absolutely loved my First Box!! Those ginger chews saved me from morning sickness more days than I can count! Can't wait to get my second one!!!
Super cute and fun 1st box with beauty products, compression socks, and some nausea fighting treats!! Was a nice little joy to receive a gift focused on me while going through these changes!
Automatic renewals felt so deceitful!
I actually do not know what is inside each box but I ordered a subscription for my sister and she said there is some good stuff that she has received in her monthly box. I love the affordability on the subscription, the ease of transaction and the customer service. I would highly recommend Oh Baby Boxes as a nice fun gift.
Just received this months baby box and I love everything that was in it !!
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