Q: I tried to order but there are 5 questions that need to be complete and for some reason the page won't allow me to scroll down to see the 5th question, and therefore I cannot proceed. Asked by Chris C., August 2020
We're sorry to hear you're having trouble during checkout. Have you tried refreshing the page or using a different browser? Perhaps, this was an issue with the data connection. We'd love to be able to support you further, however, we're unable to post our email in this post. Our customer support email can be found on our website.
Oh Baby Boxes Team
Q: I got a notification that my 6 month/6 package subscription has expired asking me to renew. Yet……. I only received 5 packages. Where is the 6th? (6 tracking #’s: 1 for label created, 5 for pkgs)Asked by Dannielle W., September 2022
Thank you for bringing this to our attention. I've gone ahead and checked this and it looks like all 6 boxes have already been shipped to the gift recipient. The first box's tracking information is no longer available because USPS only keeps tracking records for a few weeks. This is also the reason why you're seeing the first box tagged as "Label Created, not yet in system". Hope this helps, Danielle! Don't hesitate to reach out to our team via email should you have any more questions. Have a great day!
Oh Baby Boxes Team
Q: I was missing the avocado shakers my receive my said. Can you help me? Asked by Erika B., May 2022
Hello Erika! I'm so sorry to hear there's a missing item in your box. This is definitely not as per our usual standard. We always do our best to ensure your boxes arrive in perfect & complete condition however our boxes are carefully hand packaged monthly and as a result, one does fall through the cracks once in a while. Don't worry, our team will be more than happy to process a replacement for the missing item. Simply send our Customer Support Team an email and they'll make sure this is resolved asap. I'm unable to post our email in this reply, but our support email can be found on our website. Have a great day! :) - Oh Baby Boxes Team
Q: Hello! im interested in purchasing this box as a xmas gift for a friend whose due in early January. are all of the boxes specific towards pregnancy? or will there be boxes catered towards the baby/momAsked by Jackie T., December 2021
Hi Jackie! All our boxes are curated to match the due date provided when you place an order. Once our team sees that your friend's due date has already passed, we will automatically curate a postpartum box for her filled with goodies to help ease the transition. Hope this helps with your concern, Jackie! Please don't hesitate to reach out to our customer support team should you have any other questions. I'm unable to post our email in this reply, but our support email can be found on our website. Have a great day! :)
Elisha | Oh Baby Boxes
This box is so cute!!! It included things that are actually useful! And they are full sized products!! Can’t wait for my next month!
I loved my box this month! Such beautiful items, I’m most excited to try out the tea, massage oil, and truffle face oil! I can’t wait until next month!
I purchased this for my daughter who is expecting our first grandchild. I thought how neat it would have been to have such a thing back when I was carrying my own daughters. Needless to say, our new mommy-to-be loves getting these boxes filled with items that are both essential and sweet.
I wouldn't buy this again. It's a lot of stuff I am not going to use and some is meaningless.
Great way to make an expecting Mom feel good and look forward to a surprise!
I love this Oh Baby Box subscription so much! I can’t say enough good things about it. I did a 3 month subscription and I’m planning on subscribing for another 3 months. It comes with a great variety of pregnancy self care and mama to be goodies that are unique and fun and high quality. They don’t skimp on the products and I feel like I got my money’s month at the same time as being introduced to products I wouldn’t have otherwise that I plan on rebuying. Highly recommend!
I just got my second box in the mail today and it had some great goodies in there! I'm not much for proper skincare, and this box included ice rollers, toner, facial oil and a warming face mask! It makes me feel so pampered because I just don't spend my money on those things. A cool cookies and cream tea is in there I can't wait to try, and an adorable hat and tote bag were in there! Can't wait for my next box!
Always missing something from the box. Not worth $115 for three months; barely anything in the boxes and not totally useful.
I canceled my membership.
We are sorry to hear that you were not satisfied with the contents of your Oh Baby Box, and we want to apologize for any inconvenience that may have caused you.
We understand that you did not receive all of the items in your box, and we want to assure you that we take this matter seriously. We have checked our system and saw that a replacement for the missing item has already been processed for you when we were made aware of the issue a week ago.
Furthermore, we want to let you know that we include a magazine in each of our boxes, which details the worth and value of each item included in the package, and why we chose to include them....
I got my first box today and I love it. The massage oil and day cream are very nice. I like the ginger chews as well. I was excited about the ultrasound photo frame.
I have received 2 boxes, and they are pretty good. 80% of the items are things I have used or will use. Very cool to get the box and see what’s inside. I really like the hot/cold sleep mask, baby items, and nausea relief items.
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