I really like this box.. I have received one. However after waiting for at least a month for them to ship another box out I cancelled with no refund. I got an email a little while later saying the shipment info had been sent to FEDEX and I have been waiting ever since. I know with COVID things are hectic. I really loved the first box and the stuff I got in it. However and I am not sure it is not OuiPlease and/or FEDEX at this point but it is disappointing to get billed bimonthy and to not have boxes delivered.