Q: What if my child receives a book he already has?Asked by Cathy S., November 2019
Hi Cathy, we are happy to replace it at our cost. I hope that helps!
Q: With an age range of 1-5, will you send specific age appropriate books, like for a 3 year old?Asked by Cindy W., September 2019
Hi Cindy, because so many subscribers requested it we have broken the age range out further. The categories are now newborn to age 2 (board books), age 3 to 5 (picture/toddler books), age 6 to 8 (chapter book with pictures), 9 to 10 (chapter books), 11 to 12 (chapter books). I hope that helps! Please reach out again if I can be of service.
Q: Is shipping Included in the 15 a month price?Asked by Carolbklynzizi, August 2019
Hi Carol,
We have a $2 shipping charge, books are heavy!
Please let me know if I can do anything else to be of service.
Q: How can I change the age group in my current subscriptionAsked by Niadra P., February 2021
This shipment was really great, my children were really excited about the coloring books. My daughter loved the rainbow pencil. The books were also really great and made a good addition to story time. We are looking forward to our next shipment.
Great books very interesting, ones I would not notice,glad for a new perspective. Thanks
Everything with this is wonderful so far!
My daughter loved all the books. We have read them over and over
Received first box. Great assortment. Took ten days from shipping notice to delivery. Other than that, good selection.
Always a welcome box in the mail
Grandkids love the books!
Excellent service.
So far not impressed. Slow to ship. One box for lost and we are still waiting on the replacement from that. Should have had 2 boxes by now and almost 2 months after paying for a full year we only have one box. I have had to contact support 3 times, and the issue has yet to be resolved.
My daughter loved her first box. They were books we wouldn’t normally buy but she loved them and they were age appropriate. However the second box came about a month later than expected and had books for a baby or toddler. When I sent in a review/complaint they apologized and said there must have been a mistake in curation and immediately sent a replacement box. The replacement box contained two of the EXACT SAME baby book from the first. I again emailed to let them know of the mistake and never received another email.