Q: What if my child receives a book he already has?Asked by Cathy S., November 2019
Hi Cathy, we are happy to replace it at our cost. I hope that helps!
Q: With an age range of 1-5, will you send specific age appropriate books, like for a 3 year old?Asked by Cindy W., September 2019
Hi Cindy, because so many subscribers requested it we have broken the age range out further. The categories are now newborn to age 2 (board books), age 3 to 5 (picture/toddler books), age 6 to 8 (chapter book with pictures), 9 to 10 (chapter books), 11 to 12 (chapter books). I hope that helps! Please reach out again if I can be of service.
Q: Is shipping Included in the 15 a month price?Asked by Carolbklynzizi, August 2019
Hi Carol,
We have a $2 shipping charge, books are heavy!
Please let me know if I can do anything else to be of service.
Q: I joined online on February 3 and when should I expect my next order? It said they ship on the 1st and it’s the 17th?Asked by Wendy G., March 2021
This shipment was really great, my children were really excited about the coloring books. My daughter loved the rainbow pencil. The books were also really great and made a good addition to story time. We are looking forward to our next shipment.
I was very pleased with the books selected for my son who will be 5 in July. The books were of good quality and packaged nicely, with a small sweet surprise for my son. I appreciated that the books had a slight range of complexity to allow him to both learn and grow in his reading.
I loved this box. We did end up cancelling because kiddo wasn't super interested in the books part, just the candy. But the price and value are excellent. We normally got one basic type book, one fancier book (XL size, pop ups, etc) and some sort of activity.
Great books very interesting, ones I would not notice,glad for a new perspective. Thanks
Everything with this is wonderful so far!
My daughter loved all the books. We have read them over and over
Always a welcome box in the mail
Grandkids love the books!
I have yet to receive my package even though i spoke with customer service. If my first package doesn’t arrive within the next few days i will have to cancel the subscription. It seems like a beautiful book box but I haven’t received it and i ordered it almost a month ago.
I would give zero stars if possible. My credit card was charged and we never received the books. I contacted Cratejoy they said it was resolved, it wasn’t. I contacted them again same thing. Don’t waste your time or money . They are awful!!