Q: What if my child receives a book he already has?Asked by Cathy S., November 2019
Good luck their response time is horrible
Hi Cathy, we are happy to replace it at our cost. I hope that helps!
Q: How responsive is the seller to messages? Asked by Christina J., May 2021
Not responsive at all. Impossible to deal with
Q: My son is 10, but likes graphic novels, for example Bad guys, Dog man, etc. He is a developing reader, reads more at a 3rd grade level. What age category would you suggest I start with? Thank you!Asked by Eric T., December 2020
Hi Eric, I'd start him on the 9 to 10 yr old box then adjust the age range depending on how challenging he finds it.
Q: I just placed a subscription order, but am not sure I selected the appropriate age range. My order confirmation does not confirm my selection. How can I determine or change that prior to shipping?Asked by Andrea F., November 2020
Hi Andrea, please email our service address and we are happy to update or confirm the age group you want.
Have a wonderful day.
Very satisfied and so are my granddaughters
I wish you could tailor the book selections to your kids more. Most of the books we got we had to give away because my kids weren't interested in them or they were too old for the books selected for them. I was really disappointed and upset for my children.
It takes way too long to get delivered, every single month. You say 2 business day delivery and today is the 10th and it says , the box is being put together now. I need an explanation please. Also , I was NOT happy at all with last month’s selection. I am seriously reconsidering my subscription
I had paid for a three month subscription. I didn’t love the books enough to want to Continue after these three months are canceled. So far so good however I did not receive the books the second month and no response from customer care. I will wow share the story online so people don’t pay 45 dollars for three books
I was very disappointed by this subscription. I ordered one for my granddaughter. She received 3 books and that is it. This is overpriced. There was no supporting information or activities for the parents. Do not waste your money.
Absolutely love this box! You can tell a lot of care went into these boxes. The books are great quality and worth so much more than what the box costs. It feels like it was made just for my son.
The books were a great selection and it actually got my son reading more! I usually don't spend money on things like this, I feel they are too expensive. But I got this on a black Friday deal and definitely will keep up the subscription after my deal is over and I pay full price.
Activity books are the hit
I was very pleased with the books selected for my son who will be 5 in July. The books were of good quality and packaged nicely, with a small sweet surprise for my son. I appreciated that the books had a slight range of complexity to allow him to both learn and grow in his reading.
Cancellation of subscription is difficult. Emailed customer service to clarify the cancellation process with no reply. The books sent are not for the age group selected.
My 5-yr old great granddaughter loves the books, but the suckers take first place! If you ever stop adding them to the package, her world will be shattered! 🤣🤣
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