Q: What if my child receives a book he already has?Asked by Cathy S., November 2019
Hi Cathy, we are happy to replace it at our cost. I hope that helps!
Q: With an age range of 1-5, will you send specific age appropriate books, like for a 3 year old?Asked by Cindy W., September 2019
Hi Cindy, because so many subscribers requested it we have broken the age range out further. The categories are now newborn to age 2 (board books), age 3 to 5 (picture/toddler books), age 6 to 8 (chapter book with pictures), 9 to 10 (chapter books), 11 to 12 (chapter books). I hope that helps! Please reach out again if I can be of service.
Q: Is shipping Included in the 15 a month price?Asked by Carolbklynzizi, August 2019
Hi Carol,
We have a $2 shipping charge, books are heavy!
Please let me know if I can do anything else to be of service.
Q: My son is 10, but likes graphic novels, for example Bad guys, Dog man, etc. He is a developing reader, reads more at a 3rd grade level. What age category would you suggest I start with? Thank you!Asked by Eric T., December 2020
Hi Eric, I'd start him on the 9 to 10 yr old box then adjust the age range depending on how challenging he finds it.
This shipment was really great, my children were really excited about the coloring books. My daughter loved the rainbow pencil. The books were also really great and made a good addition to story time. We are looking forward to our next shipment.
Inappropriate book sent for 9 year old reader. Puzzle book was fine. Seller credited future purchased months when asked for refund. Unable to recover cost of this month. Purchased as gift. We are now sending our own curated selections and do not plan to use or recommend Cratejoy.
Dinosaur book: love this choice! Has a handle & my boy carries it around all the time.
Lil' chick book: he loves this book so much!
Christmas book: It was nice just a little basic. Could be a way better story.
Always a welcome box in the mail
Grandkids love the books!
Excellent service.
Very poor management of operations
My daughter is 7 and just learning to read. The books that were sent we’re definitely not for her. We read together and I don’t mind chapter books with pictures but these were far above her age range, and I wouldn’t consider them appropriate for her. I’m giving them away to my niece and nephew.
Subject matter is too young. Please update for 4 to 6 years old
I didn’t receive nothing in the Mail nor did I get an email to track my package. Very disappointing