Q: With an age range of 1-5, will you send specific age appropriate books, like for a 3 year old?Asked by Cindy W., September 2019
Hi Cindy, because so many subscribers requested it we have broken the age range out further. The categories are now newborn to age 2 (board books), age 3 to 5 (picture/toddler books), age 6 to 8 (chapter book with pictures), 9 to 10 (chapter books), 11 to 12 (chapter books). I hope that helps! Please reach out again if I can be of service.
Q: What if my child receives a book he already has?Asked by Cathy S., November 2019
Hi Cathy, we are happy to replace it at our cost. I hope that helps!
Q: Is shipping Included in the 15 a month price?Asked by Carolbklynzizi, August 2019
We have a $2 shipping charge, books are heavy!
Please let me know if I can do anything else to be of service.
Q: Do workbooks come with every monthly package? Asked by Michelle L., January 2020
Hi Michelle, I don't think I would call them workbooks. They are age appropriate activity books. For the newborn to age 2 group it is usually something touch and feel or a book that makes sounds. The 3 to 5 yr olds typically receive coloring books and then the older children receive word play, crossword, word find and the like. I hope that helps!
Both grandchildren loved the books this month. I still need someone to contact me about my account.
Hi Kelly, I'm reach out to you now. Thank you for kind review!
I don’t want to leave any stars right now because my grand daughter has not received her first box that I ordered on November 29th. Her sister has now received her second box of fairy bag and she’s devastated by not getting her books. I’d really like to be able to give you 5 stars because you’ve made this right. Thank you
Edit....Dan tracked this down for me and the issue was with the shipping company. He’s offered to make this right and we’re excited to see this first box.
I left a negative review based on shipping, at the same time I left the review I contacted Our Little Book Club with my dissatisfaction. After working with the customer service representative, I am changing my review to 5 stars. The person I worked with went above my ask and exceeded my expectations. Based on this interaction I would recommend the company to others.
Wonderful high-quality books. I ordered two subscriptions from two different age groups. The books were very age-appropriate. When one shipment didn’t arrive on time, they were quick to overnight another. My 7 and 8 year old granddaughters love the books! One even commented on the nice box the books came in. I would definitely recommend this book subscription!
Absolutely love it!
It took a little time to figure out how to best give this as a gift. After several emails though, it was figured out and I should be receiving the first box to gift to my niece. I am looking forward to seeing how great the books are after reading multiple reviews!
Hi Melissa, I am so sorry we caused you stress. During the holiday season we have so many boxes that it is easier to pack it first then make adjustments (like updating an address). If you'll notice the ship date says "pending" - what our warehouse did was pack your box and put it in the system, the address will be updated manually before it goes out Monday. Again, truly sorry this caused you stress. Please reach out again if we can be of service.
The books we recieved are perfect for my child's age and definitely worth the price! One book did come with a scratch on the cover, but when I mentioned it to them, Dan offered to send another book at no cost. That means awesome customer service too!
Took a chance on this new club and wow! They did not disappoint! Amazing box! The value of the books is way beyond the price and the books were all brand new and perfect for my toddler! Finally a club that is doing it right.
Great company! My kids love these books, especially the activity book it comes with. Great quality and great customer service. Highly recommend. Books are expensive these days, the books they sent me last month had RV of about $20 per book, that’s amazing for only paying $15 for the whole box!
We just received our first box, and my kids were thrilled! They were so excited to get a package addressed to them (I have two kids at different levels, so I ordered a subscription for each of them). My daughter (9 years old) was so excited to get her books, and my son (age 6) was very happy too. I can't wait to get our box next month! The value is fantastic, I could never have purchased all these books for this amount. I am very pleased with our subscription and can't say enough good things about it!