Q: What if my child receives a book he already has?Asked by Cathy S., November 2019
Hi Cathy, we are happy to replace it at our cost. I hope that helps!
Q: With an age range of 1-5, will you send specific age appropriate books, like for a 3 year old?Asked by Cindy W., September 2019
Hi Cindy, because so many subscribers requested it we have broken the age range out further. The categories are now newborn to age 2 (board books), age 3 to 5 (picture/toddler books), age 6 to 8 (chapter book with pictures), 9 to 10 (chapter books), 11 to 12 (chapter books). I hope that helps! Please reach out again if I can be of service.
Q: Is shipping Included in the 15 a month price?Asked by Carolbklynzizi, August 2019
We have a $2 shipping charge, books are heavy!
Please let me know if I can do anything else to be of service.
Q: I would like to order this as a Christmas gift. How far in advance should I order it.Asked by Jennifer M., September 2020
Hi Jennifer, we don't need much advance. We ship every new subscriber's first box within 48 hours so early December should do it. Please email our service address if you have any specific questions we can answer.
We couldn't be happier with this book club. The quality of the books are wonderful. They have quickly become my granddaughters favorite books!
I purchased a 3-month subscription for my 4-year old granddaughter who lives in another state. She was so thrilled to receive a package in her name. She and her mom read the books that night. The sticker book was a big hit as well. But the best surprise was the lollipop that fell into her lap!
My son loves getting his box every month! So far his favorite book is Groovy Joe Ice Cream & Dinosaurs! We sing the song all of the time. He even takes it to school for his teacher to read to the class 😊 The books are great quality and they are interactive! The best book club subscription you’ll find!
I was so disappointed when we received our books. One looked used and they were awful choices. Nothing I would want my children read or let them pick. One was about a little girl who didn’t want her little sister. None of the three were anything I wanted or would read to my children. Really disappointed with this subscription.
I adore them! I never worry about the shipping time I know it’s been sent and it’s always a surprise for my son when it gets here. The books always seem to fit him perfectly and we read them Over and over. Our favorite is Jampires! Plus they add a sucker and that’s just the cherry on top. Thank you!! We will gladly continue our subscription!
Do not join this club! From the beginning the communication was lacking as to when I would receive my first box. The information on the website says boxes are shipped within 2 business days. I had to track down my first box and it did not arrive for over two weeks from date of cleared payment. Then my second box, which again I had to email and track down, came FIFTY EIGHT days after my first box was delivered. When I contacted Dan and told him about my frustration and disappointment, he unilaterally cancelled my subscription without my consent. The boxes only contain three books and they are small and inexpensive so I was not upset the subscription was cancelled only the way I was treated from start to finish.
The books we recieved are perfect for my child's age and definitely worth the price! One book did come with a scratch on the cover, but when I mentioned it to them, Dan offered to send another book at no cost. That means awesome customer service too!
Took a chance on this new club and wow! They did not disappoint! Amazing box! The value of the books is way beyond the price and the books were all brand new and perfect for my toddler! Finally a club that is doing it right.
My children love these books! Not just the reading books but the activity books they occasionally receive as well. I would say most of the books we receive have a retail value about 4 or 5 times the cost of the subscription. I highly recommend.
I don’t want to leave any stars right now because my grand daughter has not received her first box that I ordered on November 29th. Her sister has now received her second box of fairy bag and she’s devastated by not getting her books. I’d really like to be able to give you 5 stars because you’ve made this right. Thank you
Edit....Dan tracked this down for me and the issue was with the shipping company. He’s offered to make this right and we’re excited to see this first box.