Great first box for me !! So fun to work with a new medium and on the black paper!!
I ordered this for my daughter at the beginning of the month and I am already being prompted to reorder but she hasn't received her box yet. Nor have I received notification that it has been sent. How about you let her get the box before you try to suck money out of me?
We've reached out to you personally. Was this review intended for us? You ordered the Feb. box which doesn't ship until Feb. 1st and we haven't sent any prompts to reorder. You would not receive any kind of renewal notification from us until mid-February.
This was my Christmas gift to myself and I was super excited waiting for it to come. Unfortunately the box must have had a very rough trip as it was in bad shape by the time it landed on my doorstep. Once I opened it I was really disappointed with the super tiny products! 1 thin Paint brush, 2 micro paint tubes, compact container, 5x8 paper book and a 1 oz. bottle of masking fluid. I’m in Canada so it cost me $60 +
Hi Eve,
I'm sorry you were unhappy with this box. Your box should have had three watercolor tubes so we will reach out you to rectify this if that was not the case. Watercolor tubes tend to be smaller than other paint tubes in general. For this particular box we also went with very high end watercolor. We are always torn on the idea of using extra fine and more expensive supplies like those watercolors. On the one hand subscribers get to use a very high quality paint, but because they are so expensive we can't put something like a 12 set of colors in the box like we could do if we used a student-grade. The retail value of this box was $62.80 USD...
The box is great-beyond my expectations!
This review’s one star only reflects the shipping, but I am not able to comment on the rest as it forced me to rank each area. I ordered in early December and was mislead that package would come before Christmas for my niece. According to the postal service, it finally arrived after Christmas, on January 4th, which was unacceptable, since I’d ordered in early December. I reached out by email twice with no response before and after Christmas. To top it all off, it appeared to be stolen off my porch, so I cannot comment on the quality of the product & wish I was not forced to rate it one star for each. However, will never use this company again, nor will I use Cratejoy moving forward.
Hi Vera,
I am sorry for your frustration and disappointment. We will reach out to you regarding your missing package, but we have no record of communication from you to our main email or support email. Christmas orders needed to be ordered by December 4th and the confirmation page also confirmed that the box you ordered was the January box which shipped at the end of December.
I bought this subscription for my mom and she loves them! So many creative and new things to try! Can’t wait to get my hands on some of her new stuff! These photos are from her first box!
I bought this as a gift for my Godson and he loved it. I recommend this for anyone who wants to try different art mediums and explore their creativity.
I love my Walnut pack! There are a lot of materials in here that I haven't ever used, or haven't used in a while, and it's been a nice challenge to experiment with them to make a complete piece of art. Shipping was fast and easy, and the media are easy to use and intuitive. The one thing I would have wished for in this particular pack is a white pencil for the craft paper, but I could easily use my own for this purpose. All in all, a very lovely box with many reusable tools!
So glad I subscribed!!!
A great first box. I was so excited to see my main medium in this first set with some supplies I've been eyeing for the longest time!
I absolutely love my Paletteful pack. I am enjoying receiving a box full of new and interesting supplies every month.
I, however, am not loving the shipping process. I understand that shipping to Canada from the US right now is difficult and can be complicated, but USPS appears to have issues with getting my packages out of LA. For instance, this month I have received almost daily notifications that my package has arrived at and left the sorting center in LA. I have no understanding of why this appears to be happening, or if there is a problem with my box.
Paletteful, please reconsider your shipping method.
Everything you need to create a project and more! Introduced me to new mediums and skills. I look forward to it every month!
I sent the box as a birthday gift to our 24 year old daughter who is in law school, as she does art to relax. She was thrilled to receive it BUT it arrived in pieces, broken, red paint spilled all over the interior of the box.
Sorry USPS was a bit rough with the package. We'll reach out to you and get a new box out to your daughter. If anything like that ever happens, please reach out to us and we'll take care of the problem asap. Thanks!
I purchased this box for my mom who is an amazing artist. She loves trying out the new mediums sent every month.
My mom loved her delivery
My daughter and our cat are big fans. This box has become our cats favorite spot. My daughter can't wait for her paletteful pack to come. She loves trying new paints out. We switched to the young artist though instead of the premium.
The paletteful packs are my little burst of internment of the week. I get to try new products that I won't normally ever get to try and that is worth my time and money. It is something you won't regret getting.
This project was not very satisfactory. The scratchboard was too dark, and so were the inks. The scratch pens did not give a good channel for the paint, and the paint would not absorb into the board. This was my first box in this group, and I hope the next one is much better.
Sorry you didn't like this box as much. Scratchboard is generally black with white underneath. You might want to check out the hashtag #palettefulpacks or @paletteful on Instagram. You can see some examples of work that other subscribers have done and it might give you some additional inspiration. We'll also have two videos up on our YouTube channel shortly.
Hope the next box is more your style!
The box should include products from at least two different types of art techniques. The July box was extremely limited. It was a complete disappointment to be the first time testing and I think the last. I decided to buy the premier box thinking it would be better.
Sorry for the confusion. Every box as a specific theme. This month was scratch board art. Last month was water soluble brush pens, and the month before that was watercolor. The theme changes from month to month.
My 14 year old granddaughter was thrilled with the watercolor set. It was a surprise to both of us. Didn’t know the theme when I ordered. Just knew I wanted to give her something. She loves to draw and paint but hadn’t used watercolors in a long time. She got a good set of 12 colors, paper in 2 sizes and 2 different sized brushes. I can’t speak for getting a box every month but this one box was will worth it. Made us both happy. I got her the biggest box they offered.
My daughter loved her watercolor and travel paint brush and post cards she was so excited when it came! She is 13 and it was perfect for her
My mom absolutely loved this gift box, she said the materials were good quality and she loved everything. She was thrilled at the creative curation and loved the project which was watercolor postcards
My daughter really enjoyed getting this box and its contents. The products were well worth the monthly subscription. The shipping dates kept changing but that might be due to everything going on at the moment.
Great art box! I have tried a few and this one is the best deal for your buck!. I've been so happy with them so far. :)
I was quite pleased with my first box. I look forward to more in the future.