I want to give this a 4.5 star review; I was a subscriber for a long time. I paused as I I have collected a mass of black pens.
My literal only 'complaint' is that all the pens are black ink. I -love- the pens, I'd just really love the option to have blue and red ink (even if I have to go buy them separate).
last 2 boxes have been a disappointment. I got canvas bag ( like many others you get from shopping at stores) a smaller set insert filler this month for what purpose? I don't have a planner that matches that size. then 2 metal clips?? last months box had a broken paperweight in that I reported but never got any feed back for. I have subscribed for at least 2 yrs consistently but these last 3 boxes leave me wanting to cancel my subscription
I absolutely love this box, and have for about 5 years now. They are always well put together and the pens! I love the pens.
Is this returnable? VERY DISAPPOINTED.
Feels like I get the same products over and over
Thank you for sharing your comments with us. We are so sorry to hear that you haven't been satisfied with our monthly subscription offerings. Our team will reach out to you via email to assist you in resolving your concerns. We appreciate your feedback.
This was my first box and I must say, I love it!!! The only thing I didn't like was that a few paper were dirty, as if it was dropped in the floor, stepped on, etc. I was a little bummed about that. Also, I received the wrong size. I have a A5 planner, not A6. I'm gonna contact the company now and hope the next order, they'll give me items for my planner (A5). Overall, I love everything in the box. A few things I'll give it away to my friend and a few things I'm gonna keep.
Thank you for leaving a review! We certainly want to ensure that you receive quality items and the correct size for your box. Our customer service team is reaching out to help resolve this promptly.
We look forward to fixing this for you - thank you again for being a subscriber! :)
I love love love this box! I started with just the pens because I am a pen freak but now I love planning and journaling with the beautifully curated boxes. Best of the best.
We send our thank you's to you for taking the time to write such a kind review. We strive to release boxes each month curated with items that our subscribers will enjoy and cherish! Please continue to love! 😊
This was my first box and I wasn’t very happy. I expected more for what I paid for these products so I was not very pleased with my order.
Thank you for sharing your comments with us. We'd love to hear a bit more about what your concerns are so we can better understand what we could have done differently. Our team will reach out to you via email to assist you. We appreciate your honesty with us.
Love love love my C&P subscription box! I look forward to it every month. The themes are beautiful and the items are thoughtfully curated and high quality.
Thank you for your review and comments! We are so glad to hear you look forward to receiving this each month. We appreciate the kind words and support.
Best box so far
Thank you for taking the time to send over your review! We are so happy to hear that the December Box was voted your 'Best Box' of the year. We appreciate your support!
Surprisingly satisfying subscription! This was a gift for my daughter and we both have really enjoyed receiving it. Each package comes with a small plastic pen case envelope and some very high-quality feeling pens. I had an issue one month and their customer service was excellent. I put this penspiration box on my top gifts list!
Clioesme, thank you so much for your kind review! We are so happy to hear that you and your daughter have enjoyed last month's Penspiration box. We greatly appreciate you considering our subscription service for gifting in the future! :-)
Great box if you love high quality paper products in subdued colors. I often add a pop of color but truly get excited for each shipment and love how it makes my want to plan my day, reflect and stay on track.
Erin, thank you so much for your great review! We are ecstatic to hear that you have been loving each month's box and that they've assisted in keeping you on track each day! Thank you so much for continued support.
Wow, really surprised at how bad this is. I collect pens, quality pens. But these are not quality. Since they don't have any English words on them, I looked a few up to see how I would document them. Sold for pennies on china goods websites. Several of them have leaked, and they haven't even been used. Created a big mess. Very disappointed.
We are so sorry that you've had an unsatisfactory experience with our subscription box, and we want to do everything we can to help. We are always looking for ways to improve our subscription box service and we value your feedback for that reason. We reached out to you via email earlier this week and would be happy to resolve the issues with any damaged or leaking pens, as well as assist with your subscription. We look forward to your reply.
Again, we sincerely apologize for any disappointment and dissatisfaction with our subscription box service and we thank you for taking the time to share your thoughts with us. Your feedback is incredibly valuable and helps us determine how we can improve upon our...
I love this subscription
Hi Beth! Thank you so much for taking the time to leave such a kind review! We are so happy to hear that you are loving our subscription service and we appreciate your continued support. :-)
I bought this as a gift for my wife and she loved the boxes each month! Quality products. Great customer service and communication. Highly recommended!
Hi Jonathan! Thank you so much for gifting one of our subscriptions and for taking the time to leave such a kind review! We are elated to hear that your wife loved her gift! :-)
First box was a delight! Second box, I’ve been billed and a “Shipping Label Created” a week ago, still no box. Contacted customer service and they blame it on UPS, “too-bad-so-sad”. They insisted I wait longer while they charge me for the next box. Canceled. Customer service is everything, since they can’t give it, they don’t deserve my loyalty.
Mhyrynde, we sincerely apologize for the shipping issue and greatly appreciate your patience and understanding while we resolved this issue for you. If there is anything else we can do to assist, please feel free to reach back out to us; we're more than happy to help.
New Subscriber Here! And I am so happy I decided to purchase this subscription box! I'm not a planner person I just really love all things pens so this option was perfect for me! The level of detail C&P do with everything is amazing! Great customer service and attention to customers!
Hi Tracy! We are so ecstatic to hear that you have been loving your Penspiration box and to have you as a new subscriber! Thank you for taking the time to leave us such a kind review and thank you for your support! :-)
I adore this curated stationery box so much! I would recommend it to anyone!
Andrea, thank you so much for leaving us such a kind review! We are so happy to hear you have been loving your Planning + Stationery box. Thank you for your support! :-)
This is my first subscription box from C & P and what a great product. The quality of the products are fantastic, the curating excellent. I use half page unpunched inserts and this was perfection for me.
I am hoping to order other unpunched items from their online store if available. Can't wait for my 2nd box!
Patrick, welcome to the C&P family! We are so glad to have you as a first time subscriber and are so thrilled to hear that your first box has been a hit! We greatly appreciate you taking the time to leave such a kind review and we are equally as excited for you to receive your second box!
Great variety of writing instruments. One was a glue pen one was a pencil.
Desiree, Thank you so much for the review! We're thrilled that you are enjoying the variety. We appreciate the feedback. :)
It definitely wasn't worth the price. Could have been better
Alexis, thank you for taking the time to provide your feedback; we greatly appreciate it as it provides insight to how we can improve our subscription box service. We apologize for any dissatisfaction in regard to your subscription box and we appreciate you taking the time to share your thoughts with us.
I've received two out of the three boxes I subscribed to of the Penspiration subscription, and so far I am pretty disappointed. The first month, I got a glue pen that barely works, a mechanical pencil that has .7mm lead (does anyone actually willingly choose .7?) and just had one short starter lead in the pencil, no extra. There were also three other pens, all of which felt incredibly cheap, were all the same color, and one of them barely wrote. Throwing them in a chintzy plastic pen case (literally just folded plastic that barely holds together) and adding a piece of card stock to test your pens does NOT elevate this to being worth over $15 per crate.
I was very disappointed, but decided to wait until the next crate to decide if I was going to keep the subscription after it ends. It could have been a fluke, after all. However, I got the next crate, and again, the pens feel cheap and plasticy. There WAS a different color ink finally, so that was at least nice. I got five pens that feel basically the same, and four of them are black ink, one of them is blue. Not terribly exciting. The second crate felt like it was marginally higher quality, but only barely so, and still didn't feel like $15 worth of pens. It felt like I could get the same quality by going to the dollar store,...
Jason, we are so sorry that you've had a negative experience with our subscription box, and we want to do everything we can to help. We are always looking for ways to improve our subscription box service and we value your feedback for that reason.
When we curate our monthly boxes, our team strives to include items that are both fun and functional and often revolve around a theme which results in some month carrying more black ink pens than other months. Again, we will be sure to let the team know that our subscribers that are interested in seeing a wider variety of ink colors. Thank you again for providing such valuable feedback and giving us such important insight.
I recently received my third box from Cloth & Paper. This subscription is a must have! So far I have not been disappointed in anything. The items you receive are of excellent quality, and are quite stunning as well. The black & white box itself is nice, but that's only the beginning; each item perfectly curated, packaged and packed carefully, and there's always some seriously cool, totally thoughtful little extras.
If you use a paper planner, you will love this: when signing up, you select your size/style of planner. If you don't use a paper planner, Cloth & Paper will send you other items to enjoy.
But the fun doesn't end with paper items and accessories. The Cloth & Paper box comes 3 different ways: pens only, paper only, and my favorite, BOTH!! I have enjoyed most of the pens I've received. I'm not particularly fond of the Le Pen pens though. But the pens you get are always cool and definitely not the norm!
I love everything about my first subscription box! It literally came with everything needed for a new planner that I plan on using as a health and wellness planner!
Antionette, thank you for the positive review! We are so glad you have what you need and we appreciate your kind words. Keep up the healthy journey! :)
I’m going on my second year of receiving these sub boxes. I typically incorporate the majority of items into my main planner / office supply rotation but whenever there is an item I think I won’t use, I gift it to a friend. The items are high quality and the aesthetic is very consistent! I will keep renewing my six month subscription.
Nicole, thank you for your continued support! We appreciate your kind words and positive review!