Q: Why didn't I get the extras promised in my box? All I got was the pads and liners! Where was the argan oil and the heat pad you say are supposed to be included?Asked by Aurora R., August 2019
I’ve not gotten all my promised items either for the past few months. I ended up just ordering their pads only boxes after getting no reply from them. It’s unfortunate because I really like the pads so I’m reluctant to cancel completely.
Q: How many tampons come in a box?Asked by Morgan C., April 2019
Q: Why did my box not come yet? I pushed for it to come on January 3, 2020 and it is now January 12, 2020. I just want my box that I payed for.Asked by Catherine L., January 2020
Q: What brand are the pads and tampons?Asked by Brenda K., April 2020
LOVE This is a great product you feel clean and easy to use
Thank you for your great review, we strive to provide our club members the best products and best services.
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Petal Club customer service department
DO NOT WASTE YOUR TIME. This box never come as it said. They just bring the pads, nothing else. They never respond their messages either. Is just a disappointment.
This box does not include any of the extras in the description. My attempts to contact the makers went unanswered.
This is a horrible box. I ordered it to come at the beginning of February and I just now got it on February 26th. It also didn't come with any of the extra goodies as were promised in the description. I would not purchase this again.
I have no idea what to rate it because I haven't even recieved the box yet. I ordered for it to come on January 3, 2020. It is now January 12, 2020. I just want my item that I payed for or a refund because this is ubsurd.
No box still I order at the end of November for the 8th of the month I assumed I ordered too late for December January 8 th here and gone still haven’t received my box
This box claims to include extras, "We include extras such Cramp Relief Patch, Urinary Tract Infection self-tester, chocolate and more". This GIFT arrived under my name, and contained nothing more than the pads. Shop at your local convenience store to get a better box of pads.
I really love the pads in this box but I didn't receive anything else. I'm not seeing a different plan or upgrade so I'm confused about the other items.
While these are the absolute BEST pads I’ve ever used, I’ve been sorely disappointed with my extras. I get two boxes a month. One basic plus and one premium, but for 4 months in a row I’ve not received all the promised products. No heating pads, no face masks, never ever received a test kit. So while I’ll continue to subscribe because I love the pads, I won’t be getting the upgraded boxes and will be downgrading my subscriptions.
Very obvious its period supplies when it comes to the door! Not neatly packed! Decent value.