I contacted the seller about a heating patch and was told I would receive it in the next shipment, I’ve been with them for three months and still haven’t gotten it. Disappointed
I subscribed to basic plus and the description says the box will include : Your choice of sanitary pads, tampons or both + panty liners, hygiene wipes, regular chocolate, cramp relief patch, tea and more. The cram relief patch or hygiene wipes were not included.
Not included Cramp Relief Patch, Urinary Tract Infection self-tester, chocolate and more
We checked your subscription and it looks like you have subscribed for the "The Basic" box.
Unfortunately, this box does not come with any extras, however, "The Basic Plus" or "Pampered" boxes do come with extras and we will be more than happy to upgrade you.
The box barely held up in shipping. It was smashed the cardboard is too thin. I wanted only tampons. They sent panty liners. Still looking for a monthly that does not send liners. I have no use they pile up.
Our goal is to make sure that our members are 100% satisfied with their box. In your feedback you have indicated that the box was smashed, we would have gladly replaced it for you at no charge to you, we have been shipping for many years and this is the first time that this happened to one of our members.
As for the panty liners, they can be used in conjunction with tampons or during the days right after your period to keep your indies clean, you could have emailed us about them and we wouldn't have shipped them to you.
Have a wonderful day.
Petal Club Customer Service