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Purchased this as a Christmas gift for my daughter, we were planning on a 12 month subscription to last all year long. What a joke. We received our first kit but the second kit went “missing” even though we were never provided with a tracking number. Communication is awful, and they go days without responding. We’ve had this subscription for 2 months and only received one kit. After pressing for more info and a replacement package pins and needles decided to end our subscription early and keep our money. I want my money back!
I had purchased several of these boxes in early 2018 and have been very happy. However, my last box for a lunch kit did not have a pattern with it and the promised download never arrived. I immediately tried to contact them and have emailed them numerous times to no avail! If anyone out there can forward me the download (assuming it exists), I would be most grateful. Please forward it to: email@example.com! Thanks in advance!!
Order the premium on 1/20 got billed then billed again on 2/15 and only received one. Very bad company filing a report.
Used to be great but now a bunch of flakes
I normally would not give a company a poor review. I enjoyed my first couple of boxes, although there was always something missing. Then the quality started to go down, and the tutorials that were promised showed up a month after receiving my kit. I reached out to the company to return and cancel this subscription due to the very poor quality of the table runner project. They did not respond at all. I so enjoyed this at first. I decided to try a different company...
This is my first box from Pins & Needles and I am so pleased. I don't want to spoil the surprise for anyone who hasn't opened theirs yet, but I plan on keeping this subscription and cancelling one of the others I currently get. You get everything you need for the project. There was even an extra item.
Absolutely, positively, THE BEST sub box ever, IMO. This is the box I look forward to the most each month. The kits are complete, with amazing fabric, fantastic projects, and a video to detail how to make it, if you need that. HIGHLY recommend for sewists of all skill levels. Love love love love this box.
This box has everything you need to complete the project. The patterns are easy to complete in a weekend. I can't wait for my next box!