I had purchased several of these boxes in early 2018 and have been very happy. However, my last box for a lunch kit did not have a pattern with it and the promised download never arrived. I immediately tried to contact them and have emailed them numerous times to no avail! If anyone out there can forward me the download (assuming it exists), I would be most grateful. Please forward it to: firstname.lastname@example.org! Thanks in advance!!
Order the premium on 1/20 got billed then billed again on 2/15 and only received one. Very bad company filing a report.
Purchased this as a Christmas gift for my daughter, we were planning on a 12 month subscription to last all year long. What a joke. We received our first kit but the second kit went “missing” even though we were never provided with a tracking number. Communication is awful, and they go days without responding. We’ve had this subscription for 2 months and only received one kit. After pressing for more info and a replacement package pins and needles decided to end our subscription early and keep our money. I want my money back!
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