I ordered early November, have not received my first box and no one has responded to my inquiries. Not at all certain this is legit, and not sure how to go about getting a refund.
I don't think this subscription exists anymore. It's been 3 months and I never received a box, even though I paid for 6 months. Website is down, social media hasn't been active since 2018 and no customer service response.
Pleasantly surprised about the quality of each and every item that PowMau included! I think it's awesome that Powmau has the option to send items for both the warm and cold seasons! Defiantly keeping a subscription to be surprised each month with great products!
Do not order this subscription. I did not receive any replies from the seller, nor did I ever receive a package. Complete waste of $90, and waste of my time disputing with my credit card.
Everything within this box is very useful and I am glad I went through with subscribing. I will certainly be recommending this to some friends and family or maybe give as a gift for the holidays!
Super satisfied with PowMau.
Everything was great. I really like the time and effort they put in on every box including the hand written messages!
I love PowMau!
I paid for two months of this box as it had reasonable shipping fees to Canada, and did not receive either box. After cancelling the box and asking for a refund, I have still not been contacted by this company or refunded. This is terrible customer service and I would not recommend this box.
This company takes your money and never sends anything, it is a scam. PowMau and Cratejoy should sued for allowing companies to do this to customers.
After reaching out to Cratejoy, PowMau has refunded my money AND a box has been sent, (it should arrive next week). I am much happier with the service received. Communication with them has improved. My son is very excited for the surprise that is on it's way. Thanks to Cratejoy and PowMau for the follow up support!
We purchased this subscription box for my daughter for Christmas. We have liked a few of the items in the box. We've received it for 3 months. We were charged the first of April, but never received a box, and we've tried to contact the company, but have never received any answer. We've since cancelled the box, but have still never received what we paid for. We love the idea of the box, but have been disappointed with the quality and service.
UPDATE: Finally received the box, but only after disputing the charge with my credit card. Box contents *maybe* worth $20, and that's being generous.
Never received a shipping notice, a package, or a response from the vendor when emailed.
No other subscription box compares to Pow Mau! It’s filled with this seasons freshest gear, awesome T-Shirts, and a bunch of gear I plan on bringing with me on my next ski trip. It’s super affordable for what’s inside, and I’ve recommended it to all my friends!