Q: if I order a box today 15/09/2020, When can I expect the box to arrive?Asked by Debbie A., September 2020
Hello, the first box is always sent out the following month between the 1st-4th. So in this case, the first box would be dispatched by the 4th October, then the 4th November..etc. Thank you!
Q: I want to try it for one month, with the possibility of renewal if I find the crate to my liking. Is there anyway to change my subscription in this case?Asked by Roseanna G., April 2020
Hello, sure! You can do this by choosing the option 'give as a gift', once
you reach the checkout page there will be a slider that you can click to
stop your plan from renewing. If you click it so it says 'your gift will
not renew' then it will not renew so you are able to try a one off box. I
hope this helps :)
Q: Hi, I’d like to review/change the type of box I’m subscribed for - can you let me know how to do this without cancelling the subscription? ThanksAsked by Sheryl J., May 2020
Hello, sure! If you log in to your account page and click 'subscriptions',
then 'manage subscription'. Then there'll be an option to 'modify plan
details', click this and then click the 'edit' button. Then you should be
able to change your preferences of the survey (and the type of
plan/subscription term) and click 'change' and then 'confirm'.
The changes will take effect when the subscription renews. If this doesn't
work or you need further assistance, please let me know and I can
help further from my end.
Q: Hi, maybe this is a stupid question, but is it possible to subscribe to your box when i live in the Netherlands? So far i only see sweden besides the UK.Asked by Ciaylisianna, June 2020
Due to Covid-19 we only ship to some limited countries at the moment. However, we do hope to add more countries as restrictions lift in the future, thank you!
Most amazing service and product- well priced for what you get
Beautifully presented box - loved the selection of books, and the additional gifts with it were so cute. Thank you! Nice treat as a present for someone - or yourself!
Loved this first time purchasing and I will be definitely staying , knew about one book which I had wanted to read but havent got round to buying yet and didnt know about the other but they still look like good reads
Absolutely thrilled with my preloved 4 book bundle! Came packaged so sweetly, done up with string and surrounded in tissue paper, a real treat to open. The books, although used, were in fab condition and I loved the little extra gifts that have started to be added to the bundles. Couldn't praise this company more.
Thank you so much for such a lovely, positive review! Im so happy you loved your box so much!
I brought this box as a one off trial after trying and hating almost all others available in the U.K. Needless to say, I think I’ve finally found a box I love. For used books, these were in great condition and both books are amazing choices for the scifi only, space/alien world theme I requested.
Thank you so much for such a lovely review! I'm glad you enjoyed your box!
Totally look forward to receiving my box each month. I never know exactly which books I'm getting and so far have not been disappointed. There's always a surprise in the box as well as the books. Would definitely recommend this product and Ellie-Mae is just so lovely
Thank you for such an amazing review! I'm so happy that you are so pleased with it!
So awesome to finally have an option of a book subscription box that delivers in Sweden and that promotes second hand! Love it and I immediately subscribed for 4 books for the next 6 months and have been excited everytime I receive a package. I also enjoy the fact that is book focused and not full of knicker knackers of stuff that are eventually going to be thrown away. I do love the stickers that come with the box though and the thoughtful goodies full of hygge! trying to convince my friends to go for it too! Thanks Ellie-Mae!
I'm so glad you have been loving your subscription! Thank you so much for such a lovely review!
I'm so happy with the box I received! I haven't read any of the books sent which is great! They fit my gene specifications perfectly! Plus I got a few little extra gifts as well! So so happy thanks very much! Xx
Thank you so much! I'm happy you enjoyed your box!
I have took out a 12 month subscription and I’m so glad I did. Just recv my first box and omg I am overjoyed. All the books are in great condition and all to my taste. Thank you Ellie-Mae
Thank you so much! I'm so pleased you are happy with your subscription!
Wow! Wasn’t expecting the little details added to the box but I loved it. The books I received that were specially picked for me by Ellie Mae and I cannot wait to get stuck in! Would definitely recommend!
We're so pleased that you're so happy with your box and extra goodies! Thank you for such a great review!