I ordered this product and never received it it looks as if they just took my money
I see that your first shipment hasn't gone out yet and that is why you haven't received your first subscription pack. But everything looks good on your account so you should receive your first pack soon :)
Here is how our subscription works: we ship monthly packs on a schedule only once a month and the deadline to subscribe to receive any monthly pack is the last day of the previous month. This means that every monthly billing is effectively paying for next month's pack.
Since you signed up in May, your first pack is the June pack, which is scheduled to ship by June 9th (soon!). When you sign up very early in the month, it can feel like a long time between when you...