Ordered for my boyfriends birthday and when I signed up, it was very confusing. I thought he was getting at least a shirt. Arrived in an envelope with a post card saying "spoiler alert, the contents of this crate is on the other side" and it listed two shirts, a figurine and other stuff. Needless to say, he only had the little other stuff. I was disappointed. I cancelled my subscription. When I contacted them, they told me "it was clearly stated at checkout". I'm not illiterate, it was very confusing.
Yes, as stated you signed up for our cheap heat crate. I'm sorry you were confused but it does state exactly what is in the different plans on our website. You just simply chose the wrong plan. Sign up for our $29,95 plan and you'll get everything insteas of the $9.95 plan.