Support animals at risk with our mystery box for animal lovers!
<p>Each month we will select one or more animals, and include at least 5 items centered around them: necklaces, earrings, brooches, pillow & phone cases, mugs, plushes & toys... the best items we can get you each month, always guaranteeing they would total at least $50 retail if purchased individually.</p>
Q: What is the shipping time from ordering for first shipment of a gift?Asked by Jennifer K., December 2019
It depends on the country. First box to US most times arrive in 10/15 days.
If you even get your products.
Q: I never received my Nov box. I've been seeing this everywhere. How can you do this? Are you even helping the animals or fraudulently scamming people with promise to help animals in need but stealing?Asked by Rheanna H., December 2020
I'm with you. My first order went fine, then never received anything on my second order. With Cratejoy Support help, I just received full refund. I'll never order from them again.
Q: I made a payment in Dec and still haven’t received my first box. I have emailed several times with no response. When will I get a reply? Asked by Jenn L., March 2020
First of all, sorry for the issue. Seems there was a problem in the shipment process. New one was shipped so issue is fixed. Again sorry
Q: first shipmentAsked by Jennifer K., December 2019
The first shipment is done just a few days after the purchase.About delivery time, arrives in 10/15 days to US
I placed an order twice from “The Helping Animals At Risk”. Everything was nice include box, although nothing more than average. Love the idea of helping animals and receive my box 16 days after I placed an order. I placed my second order on November 12, 2020. Unfortunately, this time I am still waiting on this order to arrive or to receive full refund. I contacted the seller two weeks ago from cratejoy website, but still no response.
Then on December 13, 2020, instead of receiving the reply, I received email from them to leave the contents review, also stating that they shipped “package” on the same day I placed my second order with exactly the same tracking# as my very first order. Never know anyone who used exactly the same tracking# twice on the different order. USPS is only showing my/very first/previous order information which is showing item was delivered on November 06, 2020. There’s no way to track whatever they shipped on November 12, 2020. Besides I never received shipping notification from them.
After I received this email from them, make me wonder what is this company’s about.
I was impressed. /the items are well made and practical. There is also a nice variety of items in the box. The cuteness factor is a big plus. Well worth the money.
I still haven't received my order. I've contacted the seller but no response. Thinking I should pay more attention to the reviews. 😞 The products may be great... I just can't say at this point.
I like so many people have not recieved my package. I ordered in October and November and haven't received anything. I canceled my subscription because I think it's a scam. So many people aren't getting their boxes. Their Instagram says the same things.
I received a full range set of seahorses today for my August Box. Wasn’t what I expected. It came with more. I really do like this box and will continue with it. Hoping to see an elephant theme to it in future. 😁
This box is so pretty the jawlery is stunning and the box it comes in is lovely.Extra bonus is helping animals can’t wait for the next one .
Thanks a lot. It is great to read messages like yours!
Helping Animals at Risk
Subscribed to this box and was super excited about it but never received it. I waited about two months in hopes that the next months would come in but after it didn’t I had to cancel. Would love to get this problem solved and subscribe back up though. Seems like an awesome idea
I'm still waiting for my box! Had no problem taking my money but can't deliver my monthly subscription. I canceled a couple weeks ago over this and I'm still waiting for it. Plus absolutely no communication with the owner of this company . Very dissatisfied
Hi Rebecca. First Of all sorry for the delay. It seems there was a problem with the shipping company so we had to ship a new box. Again, we are more than sorry for the inadmissible delay
Helping Animals At Risk Team
I received several boxes with the same items inside. Very disappointed. Items were more for younger girls. My granddaughter liked a couple items. Not my style.
You guys are so great!!!!!!! I love the box got so many adorable items I’ve never used before I willl continue to order!!
Thanks a lot Dawn. We are more than happy to receive your message. We will continue working hard to include items you love!
Helping Animals At Risk Team
This month’s box is dedicated to starfishes. The risk to starfish are related to the way we exploit our seas and coastal areas. Climate change is also affecting oceans and their animals.
Our December´s Box them was from two animals most people love Cats@Lions!
We decided to dedicate April´s s box to ocean protection. As you probably know, oceans are in high risk due to the exploit of the seas and the coastal areas. The climate change is doing this damage even worse affecting almost all the ocean creatures. So we tried to choose the animals as an example of those affected creatures. We had sharks, turtles, orcas, whales and Octopuses. All of them in risk in some way.
In this March box we included some animals we know lot of people love! Rabbits, ducks and pigs!
Subscriptions automatically renew. Cancel anytime.
You will be charged for the initial box as soon as you subscribe, and from that moment on, we will charge you at the first days of each...