by Rhonda written Oct 30, 2018
At one time I was crazy about these boxes. I however stopped due to a move etc. I went back to them recently for several month. I was shocked to recieve the same toys and treats, the local shop were not apart of the boxes I recieved. Even with the discount the price is high to get the same toys your dog got last year. I left with lots of points which I really did not care I am losing money off. The toys are subpar for the news ones not counting I only got one box for 2 dogs and even though I live close to their shipping office they take forever to ship.
A sad review to two great guys who ran a great company when first launched 😭
Not worth it
by Hope written Aug 29, 2018
They send the same toys over and over. Last month they sent a tiny leaf toy (my dogs are 90 lbs each). It was ridiculous. I have had to email them TWICE because they never mailed the box. They blamed it on the shipping company and said they would send another one. Yeah right. Even with the discounts you can get.... It's not worth it.
Great for our Goldendoodle puppy
by Stu written Mar 19, 2018
This was a great box for a new puppy in the house. Lots of good distractions and things for him to chew on.
Not Impressed At All
by Morgan written Dec 05, 2017
I am not impressed with this box. I originally choose this box because it offered a variety of toys, which I liked. I have a large dog and other dog boxes have provided toys that are "hard to destroy" and pretty much useless to play with. I appreciate toys that last but not if they aren't even interesting to the dog. But as with all the other boxes, this box sent my large dog useless toys. What is the point of having a "variety" selection if all I am going to get is the same type of toy?
I did email the company about my dissatisfaction, but they ignored me. The box isn't worth the money and the customer service isn't worth giving them the money.
Great Box! Great For Picky Pooches.
by Michelle written Oct 29, 2017
This box is great, good for multiple dogs. I have two little guys and they loved the Pupjoy box. They ate and played with everything in the box. We have done other dog boxes and did not have the same luck. Pupjoy lets you customize so much more than other boxes. This makes a world of difference, a good selection of categories to select from and variety in each.
by MELANIE written Aug 06, 2017
My dog received 3 great, natural snacks and 3 surprisingly durable toys. Highly recommend!
by HollyCaverly written Mar 31, 2017
My dog loves this box and so do I! It's a great value and your pup gets to try out new things! I got one rubber toy, one softer toy, 2 bags of treats and a chewy treat. All the products were very good quality!
by Brittany written Mar 31, 2017
My favorite dog box, I have tried on the cratejoy. I was so impressed with the selection and variety. I cannot wait till next month
Excellent service and products
by DawnSmith written Mar 29, 2017
I was very pleased with my first pup joy box .. my border collie mix was delighted , Forrest jumped right in grabbed the long lasting chew stick first and then played with the treat toy and loved the cookies .
Excellent and personal customer service to make sure I got exactly what was best for my boy .
Fast delivery surprised me too, being in Canada it was very quick .
by Shannon written Mar 12, 2017
I have a french bulldog mix (Mr. Spock) that is picky about treats and pickier about toys (typical frenchie!). We tried barkbox, kai krates, pup crate and pooch perks and Mr. Spock was not very much impressed by the treats in those and I was less than impressed with the toys.
Pupjoy though has impressed both of us with products that I trust and with treats that he loves. The treats they send are amazing quality and occasionally are the same treats I pick out for him at the store. He is the kind of dog who will drop a treat and walk away if he doesn't like it, and that hasn't happened with any of choices we've received from pupjoy.
The toys are high quality and I haven't received any of the overstuffed toys that rip apart easily like I did with other companies. When we did get one toy that wasn't up to snuff, pupjoy was quick to apologize and quick to offer a replacement. You won't get customer service like this from many places and I really appreciate it. For reference purpose, I am in my late 20s and have had dogs all my life icluding border collies, rough collies, hounds and now Spock. I was a professional dog walker for 3.5 years and have done dog training and rehabilitation. I am also anal about what my dog eats, because he has to stay with limited ingriedents because of his tummy. I 100% can recommend this box to owners with pets requiring special dietary needs.
Also, the company also donates $2 dollars from every box to homeless and sheltered pets. I rescued my little guy and cannot explain how much I appreciate a company supporting the well being of dogs.
I couldn't be more happy with pupjoy and my pup loves the boxes too. It's worth the extra few bucks to get products you trust and a company that shows through great service that they care about your dog too.