Q: When is my subscription billed?Asked by Allan G., September 2020
Greetings, Allen, thank you for the question. If you have a monthly subscription, it's billed on the same day each month, i.e. if you order on the 15th, you'll be billed on the 15th of every month until you cancel your subscription. If you choose the 3, 6, or 12-month subscription, the entire amount will be billed immediately. At the end of your 3, 6, or 12-month subscription, you'll have the option to renew or cancel before you'll be charged again.
Q: When is my subscription going to be shipped?Asked by Allan G., September 2020
Allan, all Purple Power Packs are shipped on the 20th of the month. The last day to order is the 15th. Thank you for your interest.
Q: What is the last day that I can subscribe to get this month's box?Asked by Allan G., September 2020
Hey there, Allan, the last day to order to get September's subscription was September 10th. If you REALLY want September's box, please let me know & I'll make arrangements to get one to you. Thank you for your inquiry.
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