Q: Does anyone know if people with Asian heritage are represented in the books, too? South Asian? Chinese? Japanese? Korean? Thank youAsked by Rachel M., June 2020
Hi Rachel. Yes, we do include books featuring children of East Asian and South Asian backgrounds. For example, this month, Meenal Patel's Priya Dreams of Marigolds and Masala is going out to our 5-6 year old members. Priya is Indian-American. Jasmine Toguchi, Mochi Queen by Debbi Michiko Florence is going out to our 7-9 year old members. Jasmine is Japanese-American.
Q: How do I track my order?Asked by Maggie G., December 2020
Once your box has been picked up by the USPS, you will receive an email with the tracking number that will allow you to track the box to your home. Thanks for your question!
Q: My niece is 9 years old. Is this for the appropriate age?Asked by Jussara S., October 2020
Jambo, Jussara! Thank you for your question. The 7-9 year old selections are usually one picture book and two chapter books that are about 100-150 pages long with limited illustrations. If your niece wants more challenging books, I would suggest going to the 10-13 subscription. If she'd like to receive only picture books, a 5-6 year old subscription would be a better fit. I hope this helps. If you have further questions, please don't hesitate to post it here or email us at info [at] jambobooks [dot] com.
Q: Do the child keep the books, or do we have to return the books? I'm looking to build my grand girls a library of books they can keep and pass down to one anotherAsked by Lavonne N., February 2020
Hi Lavonne. Yes, the children keep the books. We love to help families build quality libraries that reflect the beauty of their world.
Really lovely box with themed books and a letter with every box. My child LOVES every book.
Loved it. Great customer service
I've contacted the seller about not receiving the last two boxes of this three box subscription. The only one we received was back in December. January and February never showed up, although shipment tracking reflects label creation for a box in February. The books selected were great for our girls and we were looking forward to receiving more. It just never happened. I'd like a refund of two-thirds the price of the full subscription since I only got one-third of the product.
Jambo, Carmelita! I sent you a more detailed response personally, but I want to apologize publicly here. I started responding to your email on Friday, thought I hit send and walked away from my computer. I didn't realize until I saw your review that I hadn't hit send on my response to you (it was hanging out as a big red draft in my inbox).
It appears that the post office lost track of your February box. My warehouse shipped it in early February. Your March box was shipped a few days ago. I am personally dedicated to making sure every subscriber receives every book they order and I am sending your replacement February box no later than Tuesday. I apologize for having caused you...
Highly recommend - expertly curated, it’s like hitting the easy button for great literature for our little one. The books have become fast favourites, and we have loved the content - great illustrations, stories and messaging for kids.
I got a Jambo subscription for my now 2-year-old nephew when he was an infant. It was a great way to build his library with stories that engage his curiosity and are age-appropriate. Several of the Jambo books have become favorites, the tried-and-true old faithfuls that he drags out every night. It's also been a fun way to build our long-distance relationship since he gets reminded every month that his aunt sent him a gift! My cousin is having a baby this month and I've gotten her baby a Jambo subscription too. It's my favorite way to welcome littles into the world.
I've ordered both the year long subscription and the special three month subscription for two special girls in my life. This gift exceeded all of my and the recipients' expectations! Everything from the customized letter to the child, to the beautiful packaging, and to the thoughtfully curated selections so very much emphasized the love and care that the Jambo Team puts into every brilliant package. Thank you, thank you, thank you!
I ordered a theee month subscription as a birthday gift. The books came in beautifully decorated boxes - with fun party streamers inside!- and a personalized note with a little background about the books. The books were beautiful and unique, and they opened the door to many meaningful conversations. We will definitely subscribe again!
We just got our first box from a month to month subscription and I love it!! There was an old title that I had when I was younger which was such an amazing surprise! Plus 2 great books that were new to me - thank you jambo!
I have given Jambo boxes as presents and just recently received our first box. Everything about the box was perfect-the book selection, the letter, and the JambArt on the box!
Jambo Books should be a part of everyone’s home library. This is how we begin to lay the foundation for a better, and more just future.
Congratulations to the team at Jambo Books for knocking it out of the park!
Oh my word! This box exceeded my expectations. The packaging is absolutely beautiful. The books are such wonderful quality and the personalized letter was an important and heartfelt touch. I am so excited to begin reading with my sons and see this book box show up each month. Thank you so much!
Jambo boxes come with personalized letters to subscribers. You can also include a personalized gift card to the young reader in your life.
Grizzly Boy and This is the Rope for 5-6 year old subscribers in a beautiful JambArt box by artist Beatrice Ajayi. February 2019
Our 0-2 year olds receive books that keep them excited about reading. All books arrive in JambArt boxes designed by professional artists.
Read Jerry Craft's super popular graphic novel, New Kid, and its companion book, This Book is Anti-Racist. Parents, you will receive a detailed summary of New Kid along with conversation starters and more related reading.
Enjoy these 3 books for 3-4 year olds! A Big Bed for Little Snow by Grace Lin, Daniel's Good Day by Micha Archer and I'm Not a Mouse by Evgenia Golubeva.
Jambo's December box for 5-6 year olds includes Teddy's Favorite Toy by Christian Trimmer and Madeline Valentine and Loretta's Gift by Pat Zietlow Miller and Alea Marley.