I was so excited when I ordered this box. It looked like exactly what I wanted. But after not receiving anything--no box and no communication--and then they charged my card again still without shipping anything. They didn't respond to my emails. I finally had to reach out to Cratejoy to get my money back. And still no apology or anything. Don't order this. It's a great idea, but they clearly don't have their business model together.
We're very sorry this customer did not have a good experience with our box. We did have some growing pains and a delay in March that we communicated via email to our customers, and unfortunately this customer decided to cancel before receiving a box. We did agree to a refund, and have made strides to improve our processes to ensure this does not happen again in the future. Our current subscribers seem happy and we hope to continue to provide high quality items each month!