Relove Print

Preowned book subscription service curated by us for your personal taste

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Plans as low as $7.58 AUD / month
Product Overview
  • We ship your packages on the 4th of every month! Have your new subscription submitted before the last day of the previous month to get the order shipped on this date
  • Only ships within Australia
  • Subscriptions automatically renew. Cancel anytime
Preowned book subscription serivice
Quality preowned books sent to your doorstep monthly. Tell us what you like reading and let us do all the work! Every month your books will be personally selected from the information you give us so all you have to do is sit back and relax and enjoy! Reduce, reuse, recycle. Subscribe and save money, the environment, and great literature.
  • 1-2 additional goodies in every box
  • Will not send damaged books meaning nothing will be sent to you with torn or damaged pages
  • Eco-Friendly
  • Economic
  • 1 quality curated preowned book

Questions

1

Q: I am wondering if you do a book swap service? Can we send in books to you so you can include them in your boxes and so on?Asked by Melanie S., December 2019

Relove Print answered...January 2020

Hi Melanie,
We currently do not have any system like these set up. We can take in
donations, either sent in to us or picked up if living in Melbourne which
can be organised through email. Otherwise, we highly encourage you to share
your books with friends and family or donate to local op-shops or community
based programs.
All the best,
Relove Print Team


1

Q: I would like to order this as a gift. I a, not sure what genre or whether the recipient would like classics / popular books either. How can I purchase a subscription leaving these options blank?Asked by Louise F., June 2019

Relove Print answered...June 2019

Hi Louise, Please fill out the survey to the best of your ability when
initially purchasing. You can then change any preferences you make by
logging into your account via cratejoy or our website. Once logged in you
can update the survey and other information. Alternatively, you can
email us and
we can email the gift recipient or yourself a copy of the survey which can
be printed out or filled out electronically. Once filled out you can email
us it back and we can update the survey manually for you.


1

Q: Why don't you respond to any messages? I've been trying to get in contact for the last month to request a refund. Awful customer serviceAsked by Alexandra F., January 2021


1

Q: Is there any possibility you could please respond to emails?! No customer service, and it seems increasingly like this is nothing but a scam, certainly people should beware!Asked by Haydn C., December 2020

Relove Print reviewsReviews

Write a Review

Absolutley Amazing

Mar 15, 2019
Catherine S.
1 Review
1 Picture
3 Helpful Votes
Overall

I love getting a new book at the start of the month and knowing its a sustainable way to read new books makes it even better. The little gifts that come with the book are always so cute.

Gift that keeps giving all year

Jan 14, 2020
Sandra H.
1 Review
1 Picture
2 Helpful Votes
Overall
Shipping
Quality
Curation

I was so thrilled and excited with this gift. It arrived sweetly packaged and I love that the book is pre-loved. Environmentally friendly, thoughtful gift

DANGER! Do not order!

Dec 31, 2020
Haydn C.
1 Review
1 Helpful Vote
Subscribed for 8 days
Overall
Shipping
Quality
Curation

Should be a zero stars option - DO NOT ORDER ANYTHING FROM THESE GUYS - you won't get replies, you won't get books, you will get charged and you won't have any way to contact them. It is, as far as I can see at this point, a scam.

Verified Purchase
Relove Print said...Dec 31, 2020

Hi Haydn,
Your order is not due to be sent until the 4th of January as you ordered this before the 31st of December. As with all of our orders, we ship on the 4th of every month which is why your order has not been shipped out yet.
We have been closed over the Christmas week which is why you email was not responded to initially but we have sent you a full refund. We are sorry for any misunderstanding on how our books are sent out and will look into having a more transparent way to show this.

Too Risky at this time

Dec 20, 2020
Suzannah M.
1 Review
2 Helpful Votes
Subscribed for 27 days
Overall
Shipping
Quality
Curation

This business has an ABN, but fails in all areas of successful business management. They have never responded to emails, and don't provide a phone number. They fail to provide a tracking number (which they advertise). I also paid for a premium service, which means I am supposed to get 2 books a month. I only got 1. If I could have contacted them I would not have left this review. I went with them because they were in Melbourne and impacted by Covid. I reccomend that you don't purchase from them until they update their business structure, because they are unreliable and too risky.

Verified Purchase

Terrible

Dec 19, 2020
Millie D.
1 Review
1 Helpful Vote
Subscribed for 3 months
Overall
Shipping
Quality
Curation

Never received anything. Have been billed for 6 months worth. No response....

Verified Purchase

Not impressed

Dec 16, 2020
Deanne H.
1 Review
1 Helpful Vote
Subscribed for 19 days
Overall
Shipping
Quality
Curation

I did not receive anything and was charged for it anyway. I have now cancelled my subscription and if nothing has arrived by the end of December I will be pursuing a refund. Not impressed by the lack of service and communication. I wish I could have given zero stars in the rating, but it wouldn’t let me me post this without rating at all.

Verified Purchase

Do not order!!

Dec 15, 2020
Lucy M.
1 Review
1 Helpful Vote
Subscribed for 4 months
Overall
Shipping
Quality
Curation

I never received anything.
Tried contacting seller and cratejoy multiple times with no response!

Verified Purchase

Don’t waste your money or time.

Aug 04, 2020
Caitie L.
1 Review
1 Helpful Vote
Subscribed for 3 months
Overall
Shipping
Quality
Curation

We bought this box as a gift to our mum for Mother’s Day. For context this was in April, during the escalation of COVID and unfortunately she was not able to visit her local library. She is an avid reader and we thought this would be a lovely gift as she could enjoy two books a month whilst in isolation.
We ended up cancelling the subscription after two months. This was two months where we had to follow up for WEEKS to even get a response as to the whereabouts of her order. Two months where the gift showed up days before the next gift was due to be dispatched.
The first month (May) we were told it had ostensibly been lost in the post. The second month (June) we were told the 6 month subscription had been entirely overlooked due to a glitch. They seemed to be dishonest in their communications and blamed a reduced staff on this. That may be so but if this is the case, then they should not have been accepting new orders.
The whole process was unsettling, time-consuming and mostly just a headache.
I would not recommend at all.
Great concept, HORRIBLE customer service and organisational skills.
Extremely expensive postage for something that took a month to arrive each time.

Verified Purchase

Not Recommended

May 16, 2020
Muhammad A.
1 Review
7 Helpful Votes
Subscribed for 12 days
Overall
Shipping
Quality
Curation

Bought it almost a month ago and i still havent received my package nor have i heard from the seller. Very dissapointing. I messaged the seller more then 5 times and got no reply.

Verified Purchase

A wonderful suprise

Feb 10, 2020
Gina G.
1 Review
2 Helpful Votes
Subscribed for 30 days
Overall
Shipping
Quality
Curation

Just got my first book and I am happy with the choice along with the cute bookmark and 2020 calendar magnet ^_^. The book was in good condition with only a slight wrinkle on the front cover and curling on the edges. I think I'll stick around with this subscription for a while longer <3

Verified Purchase

Photos from reviews of Relove Print

Past boxes from Relove Print

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