Q: Do you ship to puerto rico?Asked by Roberto K., June 2021
Hi Roberto! Yes, we currently ship to any address in the USA including Puerto Rico, Alaska, Hawaii and the US Virgin Islands. Feel free to reach out if you have further questions.
Q: Hi. I have two questions: First I am looking at joining because of insomnia. Would my orders always include a tea blended for insomnia ? Second, can I request my subscription be turmericcurcumin basedAsked by Edward F., January 2021
Hi Edward, our monthly boxes include a daytime tea blend and an herbal infusion without caffeine which can help you if you have trouble sleeping. Once in a while, we also feature teas that are specifically blended for sleep support or joint support - the latter includes turmeric as a key ingredient. We hope we'll have the pleasure to welcome you as a members soon and please feel free to reach out at anytime if we can be helpful.
Q: I am ordering a 6 month subscription for a friend who is moving this month - will the first box be shipped immediately or on the 27th? (trying to figure out which address to put)Asked by Alexandra L., July 2020
Hi Alex, thank you so much for choosing Respyre for your friend's gift. While we usually aim to ship the first immediately so that you can enjoy our wellness teas as soon as possible, we're happy to be flexible and adjust the shipping date if requested. We've done so for your friend's subscription and sent you an email to confirm. Thanks again for being part of the Respyre community!
Q: Hi there, when it says "Two teas per box: a daytime blend and an herbal infusion (20+ cups)" does that mean that each of the two bags of tea that you receive have enough for 20 cups of tea each? Thx!Asked by Yolanda D., May 2020
Hi Yolanda, our current monthly box includes two pouches of tea and each pouch contains about 0.7-1 ounce of tea depending on the blend. Most of our customers tend to brew about 20 cups or so of tea using the two pouches they receive every month.
Loved that they always had a caffeinated and decaffeinated set up. The tea was good and always a full bag. A good mix of blends, from chai to herbal.
Dear Kaitlin, thank you for your feedback and for sharing this beautiful picture - we love your teaspoon :) We're so glad that you enjoyed your monthly selections of wellness teas. Thank you for being part of our community of tea lovers - Team Respyre
I got this initially as a 6 month gift for my parents but they love it so much (the variety, the quality) that they asked to turn it into an ongoing subscription :). Customer service is also spectacular!
Dear Tania, we're so glad that your parents are enjoying their wellness teas and have decided to make Respyre teas an integral part of their routine for the foreseeable future. We hope you get to enjoy a cup of tea with them very soon. Thank you so much for choosing Respyre and being part of our community! - Team Respyre
Love this concept and the teas have been amazing!! Always so excited for my next box!!
Dear Kailin, thank you for your amazing feedback! We're thrilled that you are loving your Respyre wellness teas and can't wait for you to taste the delicious blends that we will be featuring in the coming months.
:) :) :) :) Thanks again :)
Dear Brandi, thank you for your kind feedback. We're so glad that you're loving the Respyre wellness teas and can't wait for you to discover many more flavors!
CUSTOMER SERVICE 5/5! I love loose leaf tea, but the two selections for December are not ones I would select myself or drink. I appreciate the small handwritten note welcoming me - nice touch. As soon as my original 4/5 review was published Respyre reached out and wanted to send me teas I would drink and after a few emails back and forth the rep (Tony) customized my next shipping free of charge and in the process I learned three important things about Respyre: 1. Their customer service is incredible 2. Their subscription boxes always include one caffeinated and one decaf selection 3. The are aiming to launch their single tea purchase options early 2021 so all of us tea lovers can purchase the ones we love or want to try without the surprise element. Truly impressed by this company.
Dear Jamie, thank you so much for your kind words. We are very pleased that our team was able to assist you. Our members love the broad assortment that we feature in our discovery subscription box but we also know that from time to time a blend might not be your cup of tea :) In those rare instances, we are always ready to help make things right and make sure you get the most of your subscription with us. Thanks again for being part of the Respyre community, we truly appreciate your feedback! - Team Respyre
I had gifted the tea subscription to my daughter for over a year and a half. She has enjoyed receiving her tea subscription. I feel this company has great customer service as I needed assistance with my subscription, the response was very quick and helpful. I will keep this company in mind in the future for tasty tea and that great customer service.
Excellent quality - the teas are amazing. Great portions!
Dear Stefany, thank you for your review. We're so glad to hear that you love our thoughtfully crafted wellness teas. Thanks again for making Respyre a part of your wellness routine :) - Team Respyre
The Respyre team was so kind, helpful and prompt both before and after my purchase. I was looking for a thoughtful gift for my mom who is a frequent tea drinker, and this was perfect. Not only did she love the teas, but she also loved the packaging and the hand-written thank-you note (which really added a lovely personalized touch). The customer service team is incredibly thoughtful -- when they realized I was gifting this to my mom for Mother's Day, they sent the tea TWO weeks early at no additional cost so that it would get to her in time to enjoy it on the holiday!!
Dear Sophia, we're so glad to hear that your mom enjoyed her Mother's Day gift this year and that you gave us the opportunity to help you make that extra special for her :) We're always happy to help make sure you have a wonderful experience enjoying our wellness teas! - Team Respyre
I received my first box this week. I have thoroughly enjoyed the teas! The customer service is outstanding and don’t think could be beat by anyone! I look forward to many more tea boxes from Respyre!
Dear Alliene, thanks so much for your kind words and we hope you continue to enjoy your delicious wellness teas! We're so glad you're enjoying our service and wellness teas. We do always aim to give our members the same amazing experience we'd like to get ourselves :) Team Respyre
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