What happened to the quality?
by Jennifer written today
They used to be amazing, but no longer. The selection quality has steadily been declining then this past month my box was somehow left on the table and not shipped, or so they said when asked why it hadn’t arrived after two weeks. After finally arriving quite late, it was simply old books they had already sent. I contacted them to cancel my subscription, telling them it was due to the duplicate books, and they have not responded but charged me for another month. If they had corrected the problem it would have been fine, but this has left me a very unhappy customer.
by Joanmarie written last month
2 books and a lotion....2 books and a lotion... hopefully you can see a trend. I didn't want to believe it, but that's what I got also. And not even a substantial lotion. A tiny travel size lotion. There isn't a theme to the books other than the subcategory selected. Not the happiest.
by Karen written 2 months ago
Kinda bummed when opened box to see it was the same 2 books and lotion I got in June when I signed up for the book club. 😟